What is Posh Protect and how does it work?

Asked a year ago
Posh Protect is a buyer protection program offered by Poshmark, a fashion and accessories marketplace. It ensures that buyers receive their purchases as described and in good condition. If there is an issue with an order, such as a lost package, item not as described, or damaged during shipping, Posh Protect steps in to help resolve the problem. Buyers have three days from the delivery date to inspect their purchase and raise a claim if needed. Once a claim is opened, Poshmark facilitates communication between the buyer and seller to find a resolution. If they are unable to reach a solution, Poshmark offers full refunds, including shipping, for eligible cases. Posh Protect provides a secure platform for buyers to shop with confidence, ensuring a positive buying experience.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact PoshMark?

If you need to talk to PoshMark customer service, now that you have the answers that you needed, click the button below.
Contact PoshMark

PoshMark

Find a list of many popular PoshMark questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
PoshMark Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!