PayPal Customer Service Issues

My account was recently permanently limited, and I'm not sure why it happened. I suspect it might be due to a dispute from a buyer, even though I fulfilled all my orders promptly, some within an hour or slightly longer. Please assist me in regaining access to my account funds. I eagerly await your response. Thank you. I need this restriction lifted so I can access my funds promptly.

I am facing an issue with a recent PayPal case where the seller, Lasenra, is misleading customers with false advertisement and poor quality products. Despite their promise of a [redacted]% Guarantee and Easy Refunds, I received a quilt that looks nothing like the photo advertised. PayPal's decision to favor the seller by claiming that a similar item is sufficient, even if it's different from what was originally purchased, is unfair. Lasenra seems to be another Chinese scam shop pretending to be American to boost sales by deceiving customers. It is frustrating to deal with this kind of business practice, and I hope to raise awareness about their unethical behavior.

I am uncertain about a payment on my VISA card made through Pay Pal. While the charges appear valid, I am unsure of their purpose. I would like to know the details of two transactions made recently. One is for $8.75 on May 14, [redacted], to "Tomp Jack," and the other is for $8.88 on May 16, [redacted], to "Norcal Wire." Could you provide me with information on these transactions, including the businesses they are associated with and their locations? I suspect they might be book outlets, but I cannot confirm. Thank you for your help.

I recently had my funds released by a PayPal agent, but encountered errors when trying to transfer them to my bank account. The next day, my account was permanently limited, and I was informed I have to wait [redacted] days to access my funds. I have read about many others facing similar issues suing PayPal successfully to get their money back. To address this situation, I will send a letter demanding the release of my funds promptly as they are essential for my rent and family's expenses. If this is not resolved within 48 hours, I will consider taking legal action. I am determined to escalate this matter if necessary, and I am open to resolving it outside of court if you contact me promptly.

Hello Paypal, Due to my misunderstanding, I accidentally ordered three car repair manuals from Amandeep Singh at "Best Manuals" instead of just one. The order number is A9A[redacted]4BZ with a hash sign preceding it. The transaction ID on Paypal is 5yn50542GG[redacted]. I have observed that $55.32 has been debited from my account for this purchase. I have already contacted Mr. Singh via email, and he mentioned that the transaction is still pending, and no items have been dispatched yet. I promptly informed him and Paypal about the error. Unfortunately, I have not received any response from either party so far. I hope this issue can be resolved quickly. The price of one manual was $11.99, so three manuals should have totaled $35.97. Since these manuals are sent digitally, I do not need three copies. I apologize for any inconvenience caused and appreciate your assistance. Thank you, Les Marshall

Hello, this is Marvellous from Nigeria. I recently opened a PayPal business account to send and receive money. After setting it up, I tested it by having a friend send a dollar, which worked fine. Then, I made a payment using the account balance, including the amount for an online purchase. However, I am now unable to access my account with the money still inside. My email is [redacted], and my phone number is +[redacted][redacted].

Dear Paypal, I am reaching out to address the issue of my funds being frozen in my PayPal account for an extended period. Despite multiple attempts to contact PayPal, I have not received any responses. There is a balance of [redacted].88 euros under the email address [redacted] Since relocating to Lithuania from Spain, I am unable to update my address on PayPal due to the limited options provided. Attached to this email is proof of my current Lithuanian address as verified by my bank. I kindly request prompt assistance in resolving this matter, as I urgently need access to these funds for a significant purchase. Your attention and cooperation in this regard are greatly appreciated. Thank you for your prompt attention, Best regards, Dovile U.

I tried to log in to my account using the phone app and reached the Captcha confirmation page. After entering the Captcha code five times, I was told it was incorrect. I then tried to log in via my computer but received a notice about irregularities in my account, prompting further security measures that never processed. After waiting for half an hour, the security measure page was still "processing." The Help page I tried to access ended up being blank. I'm trying to send $30 from my account, but I'm facing these challenges due to a slow internet connection. The email provided is not associated with my PayPal login.

Subject: Issue with PayPal Transactions Hi there, I recently discovered numerous incorrect transactions in my PayPal account dating back to June [redacted]. Consequently, I deactivated my account to prevent any further unauthorized transactions. I reached out to PayPal for assistance, but I have yet to receive a response. I am eager to rectify this situation and recover the funds lost. Before reactivating my account, I seek guidance on resolving this matter promptly. For your reference, here is my account information: - Account Number: IT77I[redacted][redacted]86 - Account Name: Amila Thank you for your attention to this matter. Best regards, Amila Weerakkodi

Geachte, Mijn zoon, als minderjarige, heeft een PayPal-account onder de naam SNEBYUH Neal, in plaats van zijn echte naam Huybens Neal. Er staat naar schatting nog zo'n [redacted] EURO op deze rekening. Door inlogproblemen is de rekening geblokkeerd. Na telefonisch contact met PayPal zou het geld worden overgemaakt naar de rekening van zijn moeder, Vanhee Nicole. Ondanks het verstrekken van identiteitsbewijzen, hebben we nog geen verdere informatie ontvangen, zoals afgesproken. We wachten al ongeveer een maand. Zou u dit probleem kunnen onderzoeken? U kunt contact met me opnemen via [redacted] of [redacted] Dank bij voorbaat. Vanhee-Huybens.

I have been on the phone for an hour in the United States trying to correct an error with my PayPal account. I mistakenly set my account location as the UK instead of the US during creation. This error has caused issues with logging in and cancelling the account. My previous address was [redacted] Southwest 128th Lane, Lake Butler, Florida [redacted], and my new address is [redacted] Southwest County Road [redacted], Lake Butler, Florida [redacted]. My name is Gary Lee. The email address linked to my account was associated with windstream.net, which I have been unable to access for over a decade. I now use [redacted] My cell phone number is [redacted]. US PayPal informed me that I need to contact UK PayPal to rectify the location mistake. I discovered this issue today while attempting to sell an item on eBay. Any assistance would be appreciated.

I recently lodged a dispute against Recon Group as I received a damaged TV from a seller on eBay and was faced with unresponsiveness. I reached out to PayPal for assistance. When the seller requested images of the damaged item, I promptly provided them. The seller agreed to a refund on June 10 without requiring the return of the item, but I have yet to receive the refund in my PayPal account. After contacting the seller, PayPal now insists that the item must be returned by a set date at my expense, contrary to the initial agreement on eBay. Despite initially supporting me, it appears PayPal has sided with the seller. eBay is no longer willing to intervene due to PayPal's involvement. Given the seller's prior commitment to the refund based on the pictures of the damage, I am seeking a prompt resolution. I am now looking to obtain PayPal's corporate address to escalate my concerns to the appropriate authorities and request assurance that my checking account will not be charged again without my consent.

I made a payment for a service to Module Repair Pro located in Van Nuys, CA. They claimed to have fixed my auto part, but it still had the same error code when I received it back. When I informed them, they requested an additional $[redacted] in exchange for keeping quiet about it. I refused. Although PayPal upheld that the service was rendered and rejected my claim, I continue to face evasion when I request to escalate the matter to a supervisor. It appears to me as a scam, and it's frustrating that PayPal representatives fail to acknowledge it. I possess receipts from another company where I sent the module for repair, and they successfully fixed the issues. The new company even documented the problems that Module Repair Pro failed to address. I ended up spending $[redacted] to rectify the unresolved issues caused by Module Repair Pro. I seek a refund of the $[redacted] I paid to Module Repair Pro as they did not fulfill the service. Any assistance on this matter would be greatly appreciated. Thank you.

Hello, I purchased a dash camera from eBay on January 14, [redacted]. I have been in communication with the seller regarding the delayed package, but now they are not responding to my messages. The last message I received from them on February 19, [redacted], stated that the shipment was flagged as suspicious and could take up to 90 days from the ship date according to US customs. The seller mentioned that they were unaware of this issue and should have used FedEx or DHL for shipping per eBay's recommendation. The seller's name is jcap_8651, and the transaction details are as follows: Transaction Date: January 14, [redacted] Amount: USD [redacted].75 Transaction ID: 8AD35754B[redacted]9. I am still waiting for the item and would appreciate any assistance. Thank you.

Hello, I encountered an issue with a pair of shoes I bought from a seller on Facebook. I paid £35 but received a fake item instead of the genuine product promised. After discussing with the seller, she agreed to refund me. However, upon refunding, she deducted some money due to fees. I explained that I should receive the full £35, not the reduced amount, as I have received full refunds previously. Despite my explanation, the seller only refunded £33 of the £35 I initially paid. Additionally, she only returned £30, deducted fees, and did not confirm receiving the shoes before the refund. This left me feeling cheated and unsure how to address the situation with the seller. I seek guidance on resolving this matter, as I am unfamiliar with handling such disputes. Any assistance in finding a solution would be greatly appreciated.

Hello, my name is Romanescu Daniel. I placed an order with Toolstop UK last week, and the confirmation stated the total amount as follows: Subtotal €1,[redacted].45 Shipping & Handling €20.22 Grand Total (Excl.Tax) €1,[redacted].67 VAT €0.00 Grand Total (Incl.Tax) €1,[redacted].67 Grand Total to be Charged £1,[redacted].92 Thank you, Toolstop! Today, PayPal charged me €1,[redacted].00, which is about 60 euros more than the confirmed amount of €1,[redacted].67. I would like a refund of the 60 euros. I am only willing to pay the total amount on the confirmation of €1,[redacted].67, as agreed at the time of purchase. Otherwise, I will have to cancel my order because I was not informed about the additional charge. The exchange rate on the day of purchase matches what is on the Toolstop UK confirmation, so this extra charge is unexpected and unacceptable to me. Please refund me the 60 euros promptly.

I purchased a handle for a Sonicare electric toothbrush around June 3, and it was delivered on June 6 in an unmarked carton without an invoice. The handle stopped working after 2 weeks of use. I have been trying to get assistance by calling various numbers, but no one has returned my calls. It was only when I checked my Visa bill that I found out MeerKite Inc. was the sender, but they have not responded to my messages. I am seeking a replacement handle for my series E toothbrush that functions properly for longer than 2 weeks. Alternatively, I am requesting a refund to my Visa account since Paypal processed the payment. I am frustrated with the lack of communication and assistance in resolving this issue. - A. J.

I have encountered difficulties trying to book an event, only to find out that the company is having financial issues. How can I request a refund for this payment? Thank you. - Dawn Rahman Email forwarded: Subject: Fwd: Your payment to UBREW From: [redacted] You made a payment of £95.00 GBP to UBREW on 26 Dec [redacted]. Contact UBREW or PayPal with receipt no. 0[redacted]-5[redacted] for any inquiries. - PayPal

I am unable to access my PayPal account as I am unable to pass the security questions. My account was last activated in New Zealand in [redacted] through ASB Bank. I have tried many times since [redacted] to reactivate my account, but I am struggling. I now have a Bendigo Account and I am eager to access my existing PayPal account. I am looking to obtain a new username, access, and password for my current account instead of creating a new one. Due to the expensive overseas call rates, I prefer not to speak on the phone and am reachable via email. If needed, I can confirm my identity by receiving a call on my local number, [redacted]. I am in urgent need of assistance to activate my account, so I kindly request to speak with someone promptly. Thank you. Best regards, Baston Cecil from Boe District, Nauru Island, Central Pacific.

Dear PayPal Team, I am reaching out regarding a transaction made with my Visa card through PayPal on October 18, [redacted], totaling $60 for software purchased from Australian merchant Envato. The software promised free upgrades, which I discovered when I tried to install the latest version in early June [redacted]. However, the merchant suspended my account due to a payment issue with PayPal, claiming they did not receive the funds. My bank provided a transaction notification detailing the payment made to PayPal for Envato. When contacting the merchant, they stated they could not assist in re-enabling my account and suggested resolving the payment matter with PayPal directly. I kindly request your assistance in verifying the payment to Envato so that my account can be reinstated, or if necessary, please re-debit my Visa card ending in [redacted] for the $60 and provide me with a receipt for the merchant. Thank you for your attention to this matter. Sincerely, N.O. CEO, Friction Antidote Limited