Netflix Customer Service Issues

I was charged twice for the Netflix premium subscription without ads within a 3-day period. When I tried to log in, I received an error message stating my subscription, which had already been charged approximately $17 to my bank account, was canceled involuntarily with an option to renew. I waited for 2 days and then clicked on renew, which resulted in Netflix charging my account another approximately $21. I am seeking an immediate refund before taking further action. Please advise on the best course of action or if this technical issue can be resolved. I can be contacted at [redacted] or [redacted].

I am currently residing with my elderly father as he undergoes heart surgery this week. Recently, I bought a new mattress, bedding, and a mattress cover for my daughter. Unfortunately, I had my T-Mobile Wi-Fi box stolen while I was at the hospital. It was discovered that a maintenance worker who had been employed there for 35 years was responsible for taking and using my Wi-Fi for his personal entertainment, resulting in additional charges on my account. I have already paid back the amounts he incurred over the past 8 months for services like Netflix and Hulu. Due to my health issues and numerous hospital visits, I have accumulated substantial medical bills that insurance does not fully cover. If you have any advice, please contact me via email as I need to attend to other outstanding bills. Thank you. Sincerely, Julie P. Email: [redacted] Phone: [redacted].

I am truly impressed with this product. It is incredibly soft and low maintenance. I simply wash it in the machine and hang it to dry. I prefer air-drying it instead of using the dryer due to its delicate silk material. After using it, my hair and skin feel amazing. The only drawback is that it's not ideal for wearing face products to bed as they can transfer onto the pillow and cause a minor oil stain. Also, it tends to slip off my bed, but that might be my own doing. Despite these minor issues, I wholeheartedly recommend this product.

My account was closed without explanation after I paid for the month, resulting in 2 days of lost viewing. When I called customer service, they couldn't find my account or phone number but asked for my bank details. I hesitated as my account couldn't be located, making me wary of sharing my bank information. I have proof of a £10.99 payment to Netflix on 15/06 from my bank statement. I need assistance urgently as I did not cancel my account, yet it seems to have been terminated. This raises concerns about possible hacking and the extent of my compromised information.

I need help closing my Netflix account for good. My account is under the name Khalil M. Due to my busy schedule, I no longer have time to watch Netflix. I've been unable to access my Netflix account for quite a while now. I've attempted to cancel my account by logging in, but the system is not allowing me to do so. Despite having the correct password written down, I am receiving an error message stating, "Oops! Something went wrong. Please try later." I've made numerous attempts to login without any success.

In December [redacted], my father passed away, and his Netflix account was registered under [redacted] I chose to keep the account due to sentimental value but updated the payment details to my credit card. However, I have encountered login issues and cannot access his email to manage the account settings. At this point, I believe it's necessary to cancel the subscription for [redacted] as I have been unable to utilize the account despite paying for it. With plans to move to a new home soon, I intend to cancel this account and create a new one.

Subject: Partnership Proposal to Become Main Dealer for Netflix in Fiji Dear Sir/Madam, I am writing to express my interest in establishing a partnership with Netflix to become the main dealer for their services in Fiji. With a growing demand for digital entertainment in Fiji, I believe there is a great opportunity for Netflix to expand its market reach. Our company is a reputable provider of digital entertainment solutions in Fiji, known for our high-quality services and strong industry presence. We have a deep understanding of the local market and a strong distribution network that can effectively promote Netflix services. Key Benefits of Partnering with Netflix: 1. Market Expertise: With years of experience, we understand local consumer preferences and can customize Netflix offerings for the Fijian audience. 2. Extensive Distribution Network: Through our partnerships, we can ensure widespread availability of Netflix services across Fiji. 3. Effective Marketing Strategies: Our dedicated team will create compelling campaigns to drive demand for Netflix services. 4. Customer Support: We provide exceptional customer service to enhance user experience and satisfaction. 5. Compliance: We will ensure full compliance with local regulations to operate legally in Fiji. We propose a mutually beneficial agreement with Netflix and look forward to discussing this partnership further. Thank you for your consideration. Sincerely, Sepesa Nayagodamu Technician

Hello, I previously had a Netflix subscription, which I cancelled. However, for the last two months, it has been deducting payment from my Revolut account without my authorization. I tried to log in and cancel it again but couldn't, which is understandable since I no longer have an active subscription. Could you please investigate this matter and stop the charges if it was not cancelled correctly? Additionally, if the payments were taken erroneously, I would appreciate a refund for the last two months. My name is Ljubica K., I am from Croatia, and my email address (linked to the account) is [redacted] Thank you.

Dear Sir/Madam, I recently helped someone set up Netflix on their Android television and provided all the necessary credit card information as requested. However, after three months, no programs are showing on the screen despite the money being deducted from the customer's account. I would like to deactivate the account details that were submitted to Netflix under the customer's account name Stanlless Oge. Thank you.

I recently subscribed to my own Netflix account to connect all my TVs but ended up with the wrong account appearing on my devices. I signed up on 8/1/23 after being a guest on my granddaughter's account under the name LOU. I asked her to remove me as a guest, and she confirmed she did so. However, her guest list is now appearing on my account under Lou, and I can't access Netflix under my new account, Mary L. Campbell. I need to be removed from Austin Campbell's guest list and have my name, Mary, displayed correctly when I log into my account. Assistance is appreciated.

I am seeking clarification on the Netflix policies regarding video viewing. As a public high school teacher, I aim to utilize my Netflix account to show videos in my classroom for educational purposes. Our school curriculum involves exploring literature, history, and science through films. Unfortunately, our school system prohibits us from using personal accounts to screen movies in class due to copyright concerns. I want to know if there are any limitations on using my Netflix account to present movies to my class of around 30 students, with the intention solely for educational use and not for profit or school-wide viewing.

Hello, I had to cancel my Visa card due to fraud, so you won't be able to deduct the monthly amount on August 21, [redacted]. I should receive a new card before the end of the month. I apologize for the inconvenience and will contact you to provide the new card number, which I don't know yet. I hope there won't be any interruption in service. I am truly sorry, and rest assured I will give you the new card number for bank withdrawals as soon as possible. Best regards, Céline R. [redacted]

Hello! I hope you are well. I am Nicole Alers, an Animal Behaviorist from sunny South Africa. With over 16 years of experience in the Animal industry and having established my own dog training school in [redacted], I am dedicated to advocating for animal welfare. It concerns me that there isn't a universal governing body in the industry, allowing risky practices that harm pets and distress owners to persist. My passion for animals compels me to raise awareness on this issue. Yours sincerely, Nicole Alers

I have been charged since Christmas [redacted] for Netflix, which my daughter used while visiting from England. Her account is linked to her email at [redacted] I am being billed $21.19 monthly since December [redacted] without access to Netflix. Although I canceled my own Netflix account in [redacted], you are still charging my credit card. I request a refund for the unauthorized charges promptly. Thank you, Ingrid Shears.

Hello, I am interested in acquiring some of the old DVDs that you mentioned you would be disposing of at the end of the month from your soon-to-be-closed mailing service. As a long-time customer of your mailing service, I am a pensioner on a fixed income who greatly relies on DVDs for my entertainment needs. I am open to receiving any titles and conditions of the DVDs you have available. I am more than willing to cover the shipping costs for the delivery. Receiving up to [redacted] DVDs would be ideal for me. Thank you, Trevor C. [redacted] [redacted] Feather River Dr, Apt [redacted] Stockton, California [redacted]

I was charged twice by Netflix within a few hours on my credit card. Instead of charging the card when there were sufficient funds, they charged PayPal, which was not set up as a backup. Despite attempts to charge the credit card without enough time to add funds and without checking the balance, there should have been a refund to PayPal and the correct card charged. I won the dispute with PayPal, and Netflix did not respond. Instead of resolving the billing properly by charging the correct card, Netflix closed my account as a reaction to PayPal's decision. This account closure should be reversed, and the appropriate card should be charged. I am reaching out here because Netflix does not offer email support for necessary documentation, and the support agent I spoke to was unable to help beyond basic issues customers can solve on their own.

Hello, I noticed that there were two unauthorized charges of $24.13 each on my Netflix account. I reached out to customer service in July or August. One of the charges was refunded on July 23, and they assured me that the second $24.13 refund would be processed to my Master Card, but I have not received it yet. Could you please investigate this matter for me? Thank you. Bernadette L. [redacted] [redacted]

To the Netflix Support Team, I'm writing to report that my Netflix account has been compromised. Upon trying to log in, I discovered that the linked email address and phone number have been changed. I'm deeply worried and seeking your help to regain access to my account and secure it. Kindly assist me in the steps needed to recover and safeguard my account. I understand verifying my identity and implementing additional security may be necessary. I'm ready to provide any information needed to confirm my identity and ownership of the account. Thank you for your prompt cooperation and assistance in this urgent matter. I look forward to your guidance on reclaiming my account. Best regards, S.A.

I need to update my credit card details since my current one is no longer valid. I want to ensure my account is paid on time, so please contact me at [redacted] to provide the updated information. I have been unsuccessful in updating my details at home using Wi-Fi and would appreciate assistance with this matter. Thank you for your help.

I have been billed for Netflix the past two months, but my account shows no payment methods and is prompting me to select a plan. I believed the lack of payment methods meant my subscription was canceled, but I discovered I was still being charged. I request to cancel my subscription and be refunded for the last two months. My email is [redacted]