Google Customer Service Issues

Hello, my developer account has been banned, but I'm unsure of the specific reasons why. I received an email from Google stating that my account won't be reinstated due to violations of the Malware and Deceptive Behavior policies related to my app "Casino Master-Fishing Game (com.pitaya.fish)". The email mentioned hidden or undocumented features that could potentially put users at risk. I'm seeking clarification on this issue as I believe the app's functionality is clear. The termination affects my ability to register new developer accounts. I appreciate any further information or guidance to address this issue. Thank you.

I accidentally damaged my smartphone screen to the point where it's unreadable, and I no longer have access to the computer where I was logged into my Google account. With my new phone, I can't remember the correct password for my Google account, and the 2-step authentication is activated, but I don't have access to the old phone to receive the verification code. I have tried several methods to resolve this without success. This Google account holds very important contacts and cherished photos of loved ones and pets who have passed away. It's crucial for me to regain access to this account to retrieve the valuable information stored there.

Yesterday, I traveled from Coimbatore to Palghar and back. Unfortunately, I had a very unpleasant experience with the driver, Shivaraj. Shivaraj was disrespectful and used abusive language towards me, even escalating to a physical confrontation outside an Indian Bank ATM near KGB Hospital. I have filed a formal complaint regarding this hostile behavior, which included the use of inappropriate language and threatening gestures. In an effort to address this issue promptly, please contact me at [redacted]. I have already paid Rs. [redacted].00, which I deposited in a wallet that has been credited. This incident has left me quite distressed. As a senior citizen and a member of the academic committee, I find this behavior unacceptable. I have also informed my lawyer, who may take further steps with the police stationed at KG Hospital or the railways. Please take appropriate action against this driver, and I have also lodged a formal complaint via email at begesaramani,@fmail.co. Thank you for your prompt attention to this matter. Sincerely, Sqn Ldr G Ramani PG DBFA FROM ICA

I seem to have forgotten the password for a Google account I created previously. The account is linked to my name and the email address associated with it is [redacted] Despite attempting various potential passwords, I have been unsuccessful in accessing the account due to verification issues. This account holds significance for me as it is connected to my other accounts. Unfortunately, I no longer have access to the mobile number I used during the registration process. I am in urgent need of assistance to regain access to this account.

I am encountering issues with my account login while attempting to restore my data, contacts, Google photos, and passwords. I recently purchased a new phone and traded in my old one. I am trying to log in with my Google account from the old phone, but I no longer have that device and have forgotten my password. I am unable to recover my account at the moment. I would appreciate your assistance in retrieving all my data and recovering my account.

I have been experiencing issues with the video section on my Facebook page, "JDRI," for several days. I have already filed a complaint through Facebook's "Report a Problem" service, but no action has been taken to resolve the problem. I would appreciate it if you could address this matter promptly and ensure the video section on my page is functioning correctly. Today is September 28th, and once again, the video section on my page is not working. I suspect that my page may have been hacked, specifically targeting the video section. Please investigate and rectify this situation, as I believe someone is attempting to compromise my page's security. Thank you for your assistance. Joydeep Barman /JDRI

Our website, twobrospainting.com, was hacked and infected with malware. After cleaning the site and conducting numerous tests to confirm its safety, we are certain that there is no remaining malware. Despite our efforts, Google continues to flag our PPC ads due to past malware issues. We have engaged multiple companies, hosting services, and tools to thoroughly scan the site for any traces of malware. Additionally, we have replaced all images to eliminate any potential threats. We are struggling to convince Google to reindex the site and approve our ads, and we are at a loss for next steps.

Since the recent update, whenever I click on the Google lens button, Google Translate keeps appearing instead. I do not want this feature on my phone. How can I remove Google Translate and ensure that when I use the Google lens button, it activates Google Lens and not Translate?

I need help with my Gmail account. I was constantly logged in for a long time without re-entering my password. However, three days ago, when trying to log in on a new device, it stated my password was incorrect. It seems someone hacked my account and changed my password. I know my password and it's not wrong. In desperation, I created a new account ([redacted]) to download apps, but now, trying to log in on a computer, it also says my password is incorrect. This is the second time my account has been hacked, which is quite frustrating. My name is Terrance Jean Cruickshank, and my original email address was [redacted] I am still able to receive emails on the new account as I am currently logged in.

I am facing an issue with my phone where none of my Google passwords are unlocking it. Despite multiple visits to Best Buy Geek Squad and independent computer repair shops, I have been unable to resolve the problem. I've tried using my list of passwords and a password manager, but to no avail. This has been ongoing for over a month, with me still being charged monthly. I even attempted to purchase a new phone, but encountered the same issue. Best, Pamela H. Email: [redacted] Phone: [redacted] (cell) / [redacted] (landline)

I am in need of speaking with a live representative at Google for assistance with my account recovery problem. I am Ben Martin, reachable at [redacted]. The primary email address associated with my account is [redacted] However, I am struggling to recover my actual account as the password and codes are not working. Please reach out to me, Google. Thank you.

I recently changed my password, but unfortunately, I forgot the new one. I attempted to recover my account, but it was already logged in. While trying to recover, I found three options: using my phone number, which I can't locate; using my email for recovery, which is linked to the account I'm trying to access; and entering 8-digit backup codes that I had but aren't working for some reason.

I am trying to access my Gmail account but encountered difficulties due to a recent stolen credit card. When changing my password, I successfully verified via my Yahoo email. However, I did not update my information at that time due to the stolen card issue. Now, I can't access the account as the verification options are outdated. I am unable to cancel my YouTube premium subscription as I can't log in to do so. My credit card company is unable to block the charges, and I need to cancel the subscription to avoid paying for a service I can't use.

I recently made a purchase on a website that resembles NUMXX.com. Following my order, I received unexpected correspondence from www.lightgear.com, a UK-based site, providing login information. Upon logging in, I discovered an unauthorized USD14.99 bi-weekly premium membership attached to my account, despite only purchasing a USD3 item. This appears to be a fraudulent scheme, and I urge prompt action to address this issue. Thank you.

On Google Play, my email remains the same, but my profile now displays a picture of my face instead of the previous "D" icon. The old and new profiles have different ID numbers. I wish to revert to my old profile as it linked to a Gmail account I believed I had deleted. How can I switch back to my original profile on Google Play? The current profile has lower game progress at level 12, while my desired profile was at level [redacted]. I don't want to lose my progress. How can I recover my previous game data? Thank you.

Recently, there have been changes on Google Search that have made the graphics appear strange. The widgets such as shop with screenshots and weather/sports/finance are obstructing and non-functional, with no option to disable them. The weather displayed is inaccurate, showing details for a non-existent town in a different state. The help page provided by Google is unhelpful, offering irrelevant answers to the queries. Despite seeking directions to the non-existent town, the map provided navigates in circles and directs towards an illogical route through multiple identical roads. This experience has been frustrating due to the inefficiency of the search engine's functions.

I got signed out of my Google account and I'm trying to log back in, but it keeps saying incorrect password. Despite trying to change my password, it's not updating. I received a code via SMS, but it's requesting a confirmation code via email, which is inaccessible since I'm logged out. The only viable option is to send the confirmation code to my Google phone number, as I can't create a new email due to it being connected to my school. It's crucial to me that you can't reach out via email about my problems, but you can contact me using my phone number.

I've been running a real estate brokerage for over a decade. Google Business won't verify my account and has even suspended it despite submitting all required documents like licensing, insurance, website, and my Zillow profile showing over 40 sales. They are unresponsive to my emails and calls, which is very frustrating.

Hello, I am reaching out to address an issue with the phone number listed on my Google sites for "Family Chiropractic Center" and "Dr. Richard S. Feher, D.C., C.C.S.T." It seems that when patients try to "press to call," they are directed to an invalid number instead of my office. This has led to confusion, with patients driving long distances to confirm if I am still practicing at [redacted]-B John Stockbauer Dr., Victoria, TX [redacted]. I kindly request assistance and can be reached at [redacted] (office), [redacted] (cell), or via email at [redacted] Your prompt attention to this matter is greatly appreciated. Thank you, Dr. R.S. Feher, D.C., C.C.S.T.

I suspect my email has been hacked. Someone has accessed my account, changed the recovery email, password, and even the name on the account. I have evidence proving it's my account. Account recovery seems futile once compromised. I urgently need to speak with a Google employee or someone from Google to verify my account.