Experian Customer Service Issues

I noticed an unauthorized charge of $[redacted].49 to my bank account today, December 3rd, at around 12:30 PM Pacific Time for a credit report I did not request. I have been a loyal customer of Experian Boost for over 2 years and I never order anything that is not free, especially not at such a high cost. I will contact my bank in the morning to report this as fraud to have the money refunded. It appears that a yearly subscription to Experian Boost was ordered, even though I already have a membership. Please cancel the new membership and refund the $[redacted].49 promptly. I am baffled as to how this happened, as I did not authorize this charge. Thank you for handling this quickly. Regards, Timothy Evans

My membership was meant to be closed in April, with my credit card removed. However, I've been mistakenly charged twice monthly for a membership I no longer want. I spoke to supervisors Kenneth and Fernando who were both unhelpful, stating that I cannot receive a refund. Charges occurred on April 1, April 13, September 1, September 2, November 1, and November 2. They informed me of having two memberships when I should have none. I am seeking assistance to dispute these charges and obtain a refund as I no longer utilize the services.

I noticed a $[redacted] collection item on Karen Bruinsma's credit report from 03-21. Can anyone identify the organization or vendor associated with this? I suspect possible fraud as we haven't received any collection calls, and our credit scores are both above [redacted], with bills paid weekly and credit cards cleared to $0 monthly. Thank you.

I got an email from IdentityWorks today stating they found a match for my monitored information. I called the number provided but now I'm unsure if the email is genuine. During the call, they mentioned my email and phone number were compromised, but the person couldn't explain clearly what steps to take or how Experian could help. I'm seeking guidance on this matter.

I am contacting you from Hygenic Walls & Ceilings with the Customer Number RPM-R[redacted]0. I have been on hold for 1 hour and 50 minutes. I am contacting you regarding our email address; please note that the email address [redacted] is no longer valid as Trish has retired. The new owner and Managing Director is James Poutch. Kindly send all future emails and invoices to [redacted] His direct phone number is [redacted] [redacted] [redacted]. Please update our records accordingly. Additionally, please email me copies of the invoices dated September 6th and September 9th for our accounts department. For any further questions, you can reach me directly at [redacted] [redacted] [redacted]. I am eager to hear back from you.

I recently received a letter about a security incident involving Oregon Anesthesiology Group PC in Oregon. The letter provided a number, [redacted], to contact for Experian 12 months service due to the breach. When calling, the person answered identifying themselves as being with OAG, but the number seems to be linked to www.sjgsd.com/m/[redacted]. I am uncertain how to proceed in order to access the protection offered. Any guidance would be appreciated.

I have an Experian account registered under [redacted], but Yahoo has changed it to [redacted], resulting in me not receiving any emails. Despite my attempts to rectify this with Yahoo, the issue persists. I wish to update my email to [redacted] I am available at [redacted] or the mentioned email address. Adjusting it through the automated system proved unsuccessful as there was no option to correct email addresses. For sending my credit report to [redacted] Creekmont Ct, Ventura, CA [redacted]. My spouse's account is linked to [redacted], which functions correctly. Her name is Carol Francis.

I have been attempting to resolve an issue with my credit report subscription. I would like to request the cancellation of the subscription. My name is Lloyd Francis. The email associated with the account, [redacted], is currently experiencing issues. Please contact me at [redacted] instead. I was unsuccessful in using GetHuman as there were multiple voices on the line, leading to disconnection. If necessary, I am willing to provide my social security number. Please refrain from contacting me via the initial email address provided. Thank you, Lloyd Francis. Contact me at [redacted].

I, Bill G., am applying for a balance transfer with US Bank. Despite 8-10 years passing since I last unfroze an account, I encountered difficulty unfreezing my account four times. Reaching a customer service representative proved challenging. I need to confirm my freeze status with all three credit bureaus and unfreeze them for 18 calendar days for US Bank to approve my balance transfer. My credit score is [redacted].

I believe my account has been compromised by unauthorized access. After noticing suspicious activity, I have lost trust in Experian. It appears my passwords have been accessed without my consent, causing disruption and concern. This breach has led to unknown individuals entering my account, raising serious security issues and leaving me feeling vulnerable. The intrusive nature of this incident has made me question the legitimacy of Experian's practices. I was unaware of any changes to the services provided, which has added to my frustration and desire to discontinue any affiliation with Experian. The unauthorized access to my passwords has prompted me to take action and report this violation of my privacy. The impact extends beyond my account, affecting the functionality of my phone and prompting alerts of suspicious activities. This unsettling experience has made me wary of any involvement with Experian moving forward.

I currently have a credit freeze on my Experian report which I am trying to remove. The information is linked to an old email address that I no longer have access to. The helpline I called only leads to an automated service, making it impossible to resolve this matter. It is urgent as I am in the process of applying for a mortgage. Kindly contact me at [redacted] to assist me promptly.

I've been using Experian for a year now and recently signed up for Boost to improve my credit score. Even though I have three financed items on my record and other financial obligations like car insurance and an account with Aarons, Experian still claims I don't have enough credit history to generate a score. I'm hoping they can review my complete credit history manually and provide me with a score based on all my financial activities.

I need assistance with correcting an error on my credit report. Following a divorce in July [redacted], I received a new bankruptcy number from the court in Mississippi. However, my credit report shows the bankruptcy incorrectly tied to me through the original number issued in December [redacted], which only my ex-husband was associated with and later discharged. I need to have this incorrect information removed from my credit report to reflect the accurate details of my bankruptcy status.

I am the consumer with the account number #[redacted][redacted]. I have disputed several accounts that are incorrect with creditors who did not make the necessary corrections. Premier Bank, where I am under medical leave, approved insurance protection that should pay the account monthly for a year. However, the payments were made every 4 months or every 3 months instead, which has negatively impacted my credit. Despite multiple requests and evidence provided, Premier Bank has not corrected the payment history in response to three dispute reports. Moreover, Capitol One has inaccurately reported my account ending in #[redacted]. I made payments of $[redacted] monthly for six months, whereas the actual payments due were $30. Additionally, Cornerstone Financial Credit Union has not updated the status of my account from charge off to paid in full after being investigated for two months. Despite my efforts to rectify the situation by contacting the companies and making payments, no corrections have been made. Furthermore, my student loans, which I have requested to consolidate after five years, have not been addressed despite submitting letters online and in writing to address this issue.

I need to address an issue with my Capital One secured credit card. Despite canceling the card three months ago and returning the $[redacted] security deposit that covered all outstanding charges, the latest report shows a 30-day past due status. I contacted Capital One, and they acknowledged the error but have yet to rectify the situation. They assured me they would correct it, but the late payment still appears on my report.

I noticed that £14.99 was deducted from my bank account today, followed by another £14.99. Being a young single mom, I find it difficult to make ends meet, especially with Christmas just around the corner. The money was taken without my knowledge, and it's pending. Could you please cancel both transactions and refund the money to my account? I rely on that money to feed my daughter, and it's all I had until after Christmas. I'd appreciate your prompt attention to this matter to avoid any further stress.

In reviewing my credit report, I noticed multiple addresses and a person named Damian Wilson listed, whom I do not know. Additionally, it shows a debt of about $4,[redacted], which I cleared off three years ago. I have settled two trucks and two Chrysler [redacted]'s. Can someone assist me with correcting these inaccurate addresses and names on my report?

I used Experian to access a free credit report due to a challenging family situation impacting my work schedule. After trying to buy food for my daughter and me, I discovered my account had been unexpectedly charged $19.99 by Experian, which caused a negative balance, leaving us without enough money for food. I only wanted to check my credit score for free to consider applying for a credit card to assist my sibling with medical expenses.

As a self-employed hair specialist, I am currently applying for an SBA loan to support my business and obtain necessary supplies. However, the SBA is unable to assist me because there seems to be a security freeze on my account, which I didn't initiate and now cannot remove. While the website shows no freeze on my account, there seems to be a mysterious alert causing issues for the SBA to access the required report. I need this resolved in the next two days to proceed with my business needs. Could you kindly investigate and lift this unexplained freeze on my account so I can manage my business effectively?

I need to unfreeze my credit report to finance a new car. I don't have my PIN, so I tried to do it online through Experian. Despite answering the questions correctly, I was told my answers were wrong. When I was at the Honda dealer, the finance officer showed me my Equifax report, which listed two addresses I've never lived at. He requires my Experian scores to be unlocked for me to proceed with financing the car.