Epic Games Customer Service Issues

Hello, I am pleased with my current account and do not require any further assistance. However, I have a request regarding electronic mail. If feasible, can the email associated with my account be changed to [redacted] for password retrieval purposes? I have valuable items stored in my account that I'd like to ensure are secure. If this adjustment cannot be made, I am content with the existing arrangement.

I believe my account has been compromised. It had over 70 skins purchased on Fortnite, my username was "swammpi," and the email associated was [redacted] which I no longer have access to as it was also hacked. My new email is [redacted] Your assistance in recovering my account would be greatly appreciated. Thank you for your help.

Hello, I encountered an issue with my account a while back when it was compromised. Unfortunately, the email associated with the account was changed, making recovery difficult. However, I can still access my Epic account through Rocket League, possibly because the thief didn't disconnect it from Steam. Currently, my name on Epic is "NutritiousOtter5," which was not my original username. I am unable to receive any communication from support due to the email change, but I still have access to the initial email used to create the account.

I have provided Epic Games with all the necessary information to prove ownership of my account. Despite submitting old credit card details, transaction screenshots, and previous IP addresses, they keep rejecting it as "insufficient." It's frustrating because it is undeniably my account. I am concerned that my account may have been compromised, and Epic Games is uncertain how to proceed with my case.

It seems that my Nintendo Switch account is linked to an email address that my son uses for his PlayStation. I don't remember creating the Epic account for my Switch, but I need to use it to redeem a gift card. Unfortunately, I am unable to access it as it is connected to my son's PlayStation account.

Hello Epic Games, I have contacted you multiple times seeking assistance with resolving an issue on my Fortnite account. Unfortunately, the problem persists despite previous attempts. My account has been suspended citing suspicious activity, which is confusing to me as I have maintained this account for many years without issue. I am reaching out again in hopes of finding a resolution to this matter. Thank you.

I have an Epic Games account linked to my PlayStation. After following instructions to create a new one for my desktop, I deleted the recent account but now cannot locate the original one linked to my PlayStation. My username is ClassySpyro, and I need assistance in transferring my Epic Games account to my desktop as it keeps attempting to reload the deleted account. I would appreciate any guidance to resolve this frustrating issue.

Hello, I am pleased with the account I have and do not require anything further. If it is possible, I would like to recover an email address linked to my account that I no longer have access to. The email in question is [redacted], and it is essential for me to retrieve it to access the account where I have skins and other important items. If this cannot be done, I understand, and I am content with the current situation.

Epic Games deactivated my account and was unresponsive until they finally replied, instructing me to verify my ownership. I attempted to do so by sending an email to the old email address associated with the account. Initially, they requested receipts for purchases made on the account and the last four digits of the card used, which I do not have since my account is inaccessible. My uncle had gifted me V-Bucks using his card, and I am unable to retrieve the receipts or card information. Despite verifying with my email, they have ceased communication and are not assisting me in recovering my account.

Hello, I am facing an issue with my Epic account named "DunklerFürst" and my email address [redacted] being hacked. I no longer have access to my Epic account or my email address. I desperately need help. I have a document from the police confirming that my accounts were hacked, as they include all my accounts. I have reported this and now I am hoping for further assistance to regain access to my account. I created the account back in Season 2 and purchased Save the World for €[redacted] when the packs were still available. I was born on May 31, [redacted], and my full name is Tobias Behrend. I kindly request urgent assistance. Best regards, Tobias Behrend

I believe my Fortnite account was hacked after my email was compromised. Although I haven't played in a while, I wanted to return to the game. Upon attempting to reinstall it, I encountered issues and contacted support through the website. Unfortunately, they informed me that my account violated terms of service and had been permanently banned. I suggested checking the last IP address that accessed the account, as it wasn't me, implying a wrongful accusation. I'm eager to regain access to my account, especially since I've been a player since season 3 and would never jeopardize it. I've invested a lot into the game and it's disheartening to be penalized for someone else's actions. I hope a compassionate individual can reassess the situation and understand my perspective. Thank you.

I need to report a scam incident involving a person who goes by the name Psych1cN1nja. They coerced me into a credit scam by promising a free TW Octane. I was manipulated into turning 5k credits into 50 credits to feign scamming them for the Octane. After complying, they threatened to report me unless I returned the Octane. I returned it, but they demanded my 5k credits as well, which I also gave them. Despite this, they still threatened to report me. They have now falsely accused me of being the scammer to support after taking my items and leaving.

Hallo liebes Epic Games Team, Ich habe seit etwa einem Jahr das Problem, mich nicht mehr in meinen Account einloggen zu können. Trotz wiederholter Kontaktaufnahme konnte mir bisher niemand helfen. Im Epic Games Launcher wird mir mitgeteilt, dass mein Account nicht mehr existiert, obwohl ich vor Kurzem noch damit gespielt habe. Ich bitte um Unterstützung, um zu erfahren, warum mein Account nicht mehr zugänglich ist. Bin ich gehackt worden? Können Sie mir dabei helfen? Ich würde gerne mehr Informationen dazu erhalten und hoffe, dass wir das Problem lösen können. Vielen Dank für Ihre Hilfe. Viele Grüße.

Hello, I purchased the Samsung Galaxy S10+ Phone three years ago and installed Fortnite. I acquired the Ikonik skin and the Scenario emote at that time. Due to school and personal commitments, I took a break from the game. When I recently returned, I noticed that my items were no longer in my account. This came as a disappointment as I had bought the phone specifically for these items. I would appreciate it if my bundle could be restored or if an alternative solution could be offered. Thank you, [redacted]

I recently experienced a security breach where both my email and Epic Games account got hacked. These accounts were linked to my PS5, and now my Epic Games account is inaccessible with no email or password. I only have one screenshot from a failed email login. All emails from Epic Games have been deleted. I have my old login credentials and the account was previously linked to my PS5. I would greatly appreciate any assistance in recovering my account.

Dear Support Team, I am reaching out for assistance with accessing my Epic Games account, but unfortunately, I have been unable to do so successfully. The system prompted me to link my account to an existing one or to create a new account, which is unusual since my email address was already associated with an account. This account contains more than 50 games and has records of several payments made on Fortnite. However, I am currently unable to access this account, almost as if it has been deleted. There are no signs in my email inbox that could indicate a security breach. I am quite troubled by this as I have invested a significant amount of money in Fortnite and have been a loyal player for quite some time. Any help or guidance you can provide would be greatly appreciated. Thank you.

Hello, It has been over 6 months since I last played Fortnite. I wanted to play again after the new update, but the issue I'm facing is that whenever I try to start a game, it kicks me out during the loading screen and goes back to the menu, saying there is an error related to my connection or a game ban. I don't really understand because I haven't played Fortnite for 6 months, so why would I be banned? Fortnite account email (banned): [redacted] If I am banned, could you please tell me the reason and how long the ban lasts, or if there's a possibility to remove it? I haven't played the game in 6 months. Best regards,

While playing Fortnite with my friend in creative mode, we encountered a player who seemed to be using cheats like wall hacks and aimbots. This player consistently landed headshots, even when we were hiding behind structures without moving. It was suspicious that the player had no skins, pickaxes, gliders, or backblings, possibly to avoid detection on their main account. Their username was IH ATEMESYF. It really impacted our gaming experience, and I believe they should be banned to ensure fair gameplay for everyone.

While playing Fortnite in Creative mode with my friend, we encountered a cheater who was suspiciously getting only headshots, seeing through walls, and not equipping a back bling, pickaxe, or glider – likely to avoid detection on their main account. The cheater, with the username :IH ATEMESYF, significantly impacted our gaming experience. I urge the game administrators to take necessary actions against this player.

Dear Epic Games, I am reaching out to address the login difficulties and server errors I have been experiencing with my account. Despite attempting the previously recommended solutions, like updating and clearing the cache, I have not managed to resolve the issue. I am feeling frustrated and disheartened by this ongoing problem. I kindly request your prompt assistance in resolving this matter. I am eager to fully engage with your games and services without encountering constant obstacles. Could you please furnish me with detailed guidance on rectifying this issue or initiating an account reset? The account particulars are as follows: Username: Rishabh Kothiyal Email: [redacted] Platform: Epic Games I appreciate your prompt attention and collaboration. Best regards, Rishabh Kothiyal