The following are issues that customers reported to GetHuman about Craigslist customer service, archive #42. It includes a selection of 20 issue(s) reported February 15, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
On February 9th, I arranged to meet someone selling a [redacted] Kia Soul on Craigslist for $4,[redacted]. On February 11th, we met halfway at a gas station in Gainesville, TX. I paid $3,[redacted] in cash and agreed to make bi-weekly payments of $[redacted] starting on February 17th. We signed a document for the balance of the car since he didn't have a bill of sale. Later, he sent me a new document to sign, but I missed it because I was busy. When I tried to get insurance and an inspection for the car on Monday, I found out it was missing. The seller had taken it back, leaving my belongings outside the apartment office. He has not responded to my calls or messages since then. I feel like I've been scammed, and I believe this person is fraudulent.
Reported by GetHuman8172156 on Wednesday, February 15, 2023 3:39 PM
I am new to Craigslist after being away for a while and have some concerns about potential fraud from individuals responding to my ads. One person is requesting a 6-digit Google code, and another is insisting on sending a cashier's check. Here is an example of the message I received:
From: Mike Henry <[redacted]>
Thank you for getting back to me. Unfortunately, I am currently out of town and unable to meet in person due to work commitments and preparing for my daughter's wedding. I am interested in your item as listed and willing to proceed with a cashier's check. I will also add an extra $[redacted] to secure the item for me. Please provide the following details for me to send the check:
- Name for the payment
- Mailing address
- City, State, and Zip Code
- Last asking price
- Phone number for texting
Thank you.
Reported by GetHuman8200951 on Tuesday, February 28, 2023 6:48 PM
For years, I’ve utilized Craigslist for my music business and opportunities. However, starting last year, whenever I tried to post something, the system would not allow it. I attempted to use the automated system without success. The system claimed to email me at my address [redacted], but I never received anything. My email is functioning well for other correspondences except for Craigslist's emails. I believe I've been blocked from listing or receiving emails from Craigslist for unknown reasons. I have always adhered to Craigslist's rules. Please investigate why I can't post or receive emails. My email is [redacted], or you can contact me via text at [redacted]. Thank you for your assistance, and best wishes to you and your team. Sincerely, Alex L.
Reported by GetHuman-alexlle on Wednesday, March 8, 2023 12:32 AM
I am facing a significant issue that has left me extremely frustrated. The situation arose from a post made by a girl I was trying to contact for a potential hookup, but it was removed by Craigslist staff. I am a man, and I feel outraged by this interference. I am so upset that I am ready to release my anger. I want to stress the importance of respecting people's desires and needs, and I prefer resolving this matter via phone support rather than email. Thank you.
Reported by GetHuman-gamemodd on Thursday, March 9, 2023 4:18 PM
I have encountered an issue while trying to upload photos to my ad after paying. I was instructed to change my password when seeking help through my wife's Chromebook. Despite following the provided link for a one-time action, I am repeatedly asked to do so every time I log in through the app, link, or website. Completing this post with photos promptly is crucial for my work. The struggle to access my paid ad feels unnecessary and frustrating. Is this difficulty intentional to push me toward paying for additional assistance? I am growing impatient with this process as I simply want to finalize my post. Could you please assist me in resolving this problem? Thank you.
Reported by GetHuman8239405 on Friday, March 17, 2023 12:30 AM
I discovered a fraudulent ad for my rental property at [redacted] 21st Street in Manhattan Beach, claiming to be a 1 bed/1 bath house. The email associated with the listing is [redacted], and the phone number listed is [redacted], which I contacted via text. The scam involves requesting an application fee and $1,[redacted] deposit to be sent to the Cash App account $LuDenaEdmondson. I urge you to deactivate their account promptly to prevent further scams. For any follow-up, feel free to reach out via email.
Reported by GetHuman8250293 on Tuesday, March 21, 2023 9:02 PM
I have been struggling all day to complete a post! I just need to make a $5 payment on Craigslist, but they are not accepting any of my credit cards - Visa/Debit Card, Discover, or Capital One. I only have $5 to pay for the post, and I am frustrated with the card issues. Please fix this so I can submit my post urgently.
I am currently dealing with Stage 3 Cancer in my lymph nodes and any assistance would be greatly appreciated.
Contact me at [redacted].
Reported by GetHuman-rcorny on Wednesday, March 22, 2023 11:23 PM
Someone has maliciously shared inappropriate content using my personal details and a doctored image, casting me in a derogatory light with sexual undertones. This distressing post is on Craigslist in the Battle Creek trade services section, allegedly with the title "Want to have a little fun?" mentioning Union City. Regrettably, as I don't have a Craigslist account, I lack the necessary ID to locate and remove the post. This misrepresentation is alarming, jeopardizing my safety, reputation, and violating my privacy. I urgently seek assistance in removing this post, as it misrepresents me in a demeaning and dangerous manner that I find deeply troubling.
Reported by GetHuman8291231 on Sunday, April 9, 2023 10:37 PM
Whenever I try to post about puppies for sale or rehoming, it keeps getting flagged. Despite following the rules, my posts don't stay up at all. It seems others are able to post similar content without any issues. I wonder if someone is deliberately flagging my posts. Even when my daughter and son-in-law used their contact information, the posts are still being removed. Interestingly, a post about a goat for sale has remained up without any flags. I am willing to pay for a "For Sale - Puppies" ad to see if that helps with selling them. Thank you, Louie.
Reported by GetHuman8302560 on Saturday, April 15, 2023 1:20 AM
I recently received an email from Craigslist informing me that my post has been flagged for removal. This is the first time this has happened, and I'm confused about why it is occurring. I typically only use Craigslist for garage sales or selling items. The flagged post was for free items starting on 4/27/23. I'm eager to understand the reason behind this as I have always operated honestly on the platform and have no history of fraudulent activity. My past experience with identity theft in [redacted] is well-documented. If further communication is necessary, please contact me at [redacted]. Thank you for your prompt attention to this matter.
Reported by GetHuman8314405 on Thursday, April 20, 2023 7:13 PM
Hello,
For about two months now, I've been struggling to communicate with sellers on CL via email. While my friends haven't had any issues reaching out, I find that when I post an ad, I receive responses but can't reply. I even tried using the computers at the public library to contact sellers, but still no luck. This is a new problem for me, despite using CL for almost 20 years. I reached out to my internet provider, Spectrum, who mentioned it might be a CL issue. My friends have been helping me contact sellers, but I'm still unable to do so myself. Any assistance or insight would be highly appreciated.
Reported by GetHuman-steelgre on Saturday, April 22, 2023 12:51 AM
After the recent Craigslist update, I've been experiencing issues with scrolling smoothly on the site. Whenever I try to scroll, it jumps ahead if I hold my finger on the screen for more than a second. Then, when I try to go back, it continues to move too quickly. It's frustrating because I've been using Craigslist for years, but this new problem is making it difficult for me to browse items comfortably. I hope you can address this issue promptly so I can continue using the site without any further trouble.
Reported by GetHuman-ptowndav on Sunday, April 23, 2023 1:05 AM
I have noticed the yellow jet boat in the free ads is linked to identity theft. This is a serious issue that needs immediate attention. I have made multiple attempts to report this activity in the past, but it keeps resurfacing, along with several other suspicious postings aiming to deceive those in need. It is alarming to see scammers target vulnerable individuals seeking assistance through your platform. Swift action is necessary to prevent further harm. Thank you for addressing this matter promptly.
Reported by GetHuman8334158 on Sunday, April 30, 2023 10:49 AM
I am having trouble finding Garage Sale Listings in Janesville, WI. When I try to access the listings, I only see a map of Garage Sales, which is not helpful. I prefer a list of sales to browse through. I have always used Craigslist without any issues before this. Can you please advise on how to view individual listings instead of just the map? Thank you, Craig R. Steele.
Reported by GetHuman-ruiterst on Saturday, May 6, 2023 3:33 PM
I've noticed that my posts on Craigslist are instantly removed without any explanation, despite not being flagged. This issue started two years ago, and I have attempted to create new emails and use different phone numbers, yet my ads are consistently taken down. My email address is [redacted] and my phone number is [redacted]. Craigslist is crucial for my advertising needs, and I am seeking a resolution to this problem. Any assistance in addressing this issue would be greatly appreciated. Thank you.
Reported by GetHuman8357355 on Thursday, May 11, 2023 2:19 AM
I'm experiencing issues posting on Craigslist. Each time I try, my post gets removed immediately, even though I've had no problems for the past two years. I rely on Craigslist for my business and it's frustrating not to be able to post. I've tried different phone numbers and emails. I prefer speaking to someone directly about this, but my emails haven't received a response. My email address is [redacted].
Reported by GetHuman8357355 on Thursday, May 11, 2023 2:21 AM
I have been posting on Craigslist for several years without any issues until recently. Lately, most of my posts for a room to rent in my house have been flagged for removal without explanation. I have always been respectful in my posts, so I am confused as to why this keeps happening. Can someone from Craigslist please clarify why my posts are being flagged repeatedly? I can be reached at [redacted] or [redacted] I would appreciate some insight into this matter. Thank you.
Reported by GetHuman8361690 on Friday, May 12, 2023 10:17 PM
I am frustrated with this website because it keeps flagging my posts. Not only are my posts being flagged, but now even my paid ads are getting flagged. I posted in pet services and got flagged. It is unfair that people can flag someone's ad out of jealousy on a platform other than Craigslist. I posted about a stud who is up to date and registered, and I am a legitimate seller. Others are posting similar ads, but mine are being restricted. Now, I am unable to post using any credit card. Please help me resolve this issue with my account so that I can start posting again.
Reported by GetHuman8373045 on Thursday, May 18, 2023 11:49 AM
I am frustrated with Craigslist flagged posts. Despite following all the rules using different phones, email addresses, and IP addresses, my posts keep getting taken down. Even when I manage to repost after a few days, it happens again. What's more infuriating is seeing other people and breeders breaking multiple rules by listing expensive bulldogs for over $[redacted] and accepting deposits, which I avoid doing, yet they remain online. It's frustrating that I struggle to post even without pricing information while others seemingly get away with violating guidelines.
Reported by GetHuman8373649 on Thursday, May 18, 2023 4:28 PM
Dear Craigslist Team,
I have been a frequent user of your website for years. In the past, I have listed rental properties successfully on your platform. However, this year, when I posted a new rental ad, it was unfairly blocked by unknown parties. I assure you that my ad did not contain any inappropriate content and was legitimate. I kindly request you to review the situation and unblock my account.
Details of the blocked advertisement:
Date Published: May 13, [redacted] at 13:03
Location: Victoria, BC - Penwood St and Sook Road
Postcode ID: [redacted]
Thank you for your prompt attention to this matter.
Sincerely,
li
Reported by GetHuman-lanx on Saturday, May 20, 2023 3:27 AM