Craigslist Customer FAQ

To change your email address associated with your Craigslist account, you will need to go through the account recovery process. This typically involves verifying your identity through the current email or phone number linked to the account. If you are unable to access your current email, look for options on the login page for account recovery. Follow the prompts provided there to update your email to a new one.

To help prevent your Craigslist ad from being deleted, follow these guidelines: post in the appropriate category and location, avoid excessive posting, especially in a short time frame, use clear and truthful descriptions, and refrain from including links that lead to external sites. Ads that appear spammy or deceptive are likely to be flagged and removed. Adhering to Craigslist's rules and guidelines for posting can contribute to the longevity of your advertisement.

To unblock your Craigslist account, you usually need to determine the reason for the block. If it was due to a violation of Craigslist's terms of service, you may need to address the issue that caused the block. In some cases, accounts may be automatically unblocked after a period. If you seek specific assistance regarding account unblocking, there is a link to the most up-to-date contact information right here on this page.

If you've lost access to your original Craigslist account, you can attempt to recover it by using the account recovery options provided by Craigslist. Make sure you have access to the email associated with the account or any other recovery information you may have set up. Follow the prompts to regain access. If you continue to experience issues, refer to the available support options for further assistance.

If your posting isn't showing in your account, it may not be linked to an account or it could be a result of it being flagged or removed for some reason. Check your email for any notifications from Craigslist regarding your posting. If you used a specific email address to post, try logging in with that. If it’s still not visible, consider re-posting and then removing it, or follow the guidelines provided on the site for managing your postings.