Craigslist Customer Service Issues

I have utilized CL for many years, but recently I have noticed a decline in the service provided. Despite reaching out multiple times through emails and phone calls, I have not received any assistance regarding the issue of my ads not appearing in the search results. It seems like the platform may not be properly monitoring for problems or addressing concerns raised by its subscribers. I am requesting a refund for the six months of ineffective advertising due to these ongoing issues. It is concerning to see that even after searching for various trades in different locations, no results are being generated. I have identified a few specific ad IDs that have not been showing up as expected. Please investigate and rectify this matter. You can reach me at [redacted] or via email at [redacted]

Hello, I seem to encounter issues with my basic Craigslist ad being consistently deleted. The ad is straightforward - it's about a room for rent with a couple of property pictures and a brief description. The latest ad I placed was titled "ROOM for Rent [redacted] Rogers Ave." Whenever I post a new ad, it appears to get removed shortly after posting. I received an automated email from Craigslist confirming the posting ID. The email contained details on how to manage the ad and where to find it on the website. I'm puzzled as to why my ad keeps getting deleted. Can anyone advise on what might be causing this repeated removal of my ad? Contact me at [redacted] or [redacted] if you can offer any assistance. Thank you.

I am encountering issues posting about rehoming a husky puppy due to immediate flagging. Other similar posts with rehoming fees exist without being flagged, so I'm unsure why mine is. Here is the content of my post: "I have a husky puppy in need of rehoming. She is affectionate and extremely active, adoring playtime and engaging with everyone, be it human, canine, or feline. She is child-friendly, responsive to commands like sit and shake, and has a fondness for water activities. Although not spayed, she is up to date on vaccinations with a rehoming fee required for a suitable adoption. Only genuine interest, please."

I would like to report a fraudulent rental listing and seek assistance in preventing this individual from continuing their scam and obtaining a refund for our payment. We rented an apartment from June 18 to September 17, only to discover it was a scam conducted by someone using the email address [redacted] It has come to our attention that this scammer, George Wagner, has a history of perpetrating this scheme on numerous occasions and is currently active on Craigslist with a similar listing. We have shared an email exchange as evidence of his deceit. Your attention to this matter is appreciated.

My Craigslist account has been flagged. I'm attempting to post kittens with a low rehoming fee, but I'm unable to do so. I even tried posting on Kittens For Free, but it didn't work either. It seems like someone is flagging my posts or maybe it's the automated system because I can't post anything at all. I even tried posting clothes for sale, and it was flagged too. Please reactivate my account so I can resume posting as I have always done before. I've never encountered issues like this. Thank you 😊

I am encountering issues when trying to post an ad for the sale of hogs from my ranch. Each time I submit the ad, it gets flagged within 20 minutes. The text I am attempting to publish is as follows: Located at Hang Belly Ranch on Juniper Flat in Maupin, Oregon, we offer premium quality pork from our humanely raised Berkshire-Yorkshire hogs. When you purchase a hog weighing between [redacted]-[redacted] pounds, you will receive about [redacted] pounds of well-marbled, flavorful pork. The cost is $[redacted], equivalent to $2.60 per pound. I can assist in finding a vendor for cutting and wrapping the pork, as well as fulfilling special orders for bacon, hams, and cured meats. For procurement inquiries or to schedule a visit, please contact me via email. Our hogs at Hang Belly Ranch are certified to meet Step 3 Good Agricultural Practices (GAP). This certification ensures that our hogs have ample outdoor access, are fed a natural diet, and are raised in humane conditions. Our ranch undergoes audits every 15 months to maintain these high standards. We welcome visitors to the ranch to witness our dedication to providing high-quality pork and our commitment to ethical animal husbandry practices. It is important to note that traditional pig farming practices can have negative environmental and health impacts, which we strive to address through our sustainable farming methods and GAP certification.

I am having trouble accessing Craigslist. I suspect it may be due to flagging a potentially fraudulent house listing. The listing falsely advertised a 3-bedroom house as both 4 and 5 bedrooms. Two ads for the same property on the same street had conflicting bedroom counts and prices. I always verify listings and this one was definitely a scam. I mistakenly flagged it, not realizing flagging is for discriminatory content only. I need advice on how to report scams in the future. I have been caring for my aging parents for over a decade. Recently, my mother passed away and my 96-year-old father has cancer. I am in need of housing and must be prepared to move when my father's time comes. It could be soon or in a year, so I'm actively searching for a new home in advance. Thank you. Best, Judy S. Email: [redacted]

I have been attempting to have Craigslist remove a concerning post that I suspect may be automated or a scam. Despite flagging and emailing Craigslist, the inappropriate content keeps reappearing, specifically a graphic image in the community section under rants and raves titled "So RU1" in Cape Girardeau, MO, ID [redacted]. The continuous reposting seems to bypass regulations, and the explicit nature is extremely offensive, especially for younger viewers. I am disappointed with Craigslist's lack of action on this matter and would appreciate speaking with a live person regarding this issue. Please address this promptly. Thank you.

I recently posted an ad for puppies on Craigslist. On June 16, I received a text from a potential scammer at [redacted] asking for a code. I replied that they could come see the puppies to rehome them, but the person insisted on receiving a code repeatedly until I deleted their messages. When they insisted again for a code for "scammer checking," I followed Craigslist guidelines and called them out as a scammer. Shortly after, my post was flagged, and despite reposting, it was flagged again. Now I am unable to post without it being flagged immediately. My ad is for Maltese, Shitzu, and Yorkie puppies that are dewormed, vaccinated, trained, and ready for rehoming. The post includes information on each puppy and requests interested parties to text for more details.

It seems that when users report flagging issues on Craigslist, the platform may take action against those flagging animal sales, which goes against their policies. This situation needs to be addressed by either allowing people to flag animal sales properly or reconsidering the "Craigslist pets" section due to concerns about backyard breeders profiting from it. It's disheartening to see dogs being irresponsibly bred, such as a mix of a Bassett Hound and a Rottweiler. These practices need to be stopped to protect the welfare of animals. It's important to address these concerns and prevent the exploitation of animals.

As a dog rescuer, I’ve noticed that when we flag posts from backyard breeders, Craigslist seems to automatically stop the flagging without checking the content. This is frustrating because we're trying to stop unethical animal sellers. It would be helpful if Craigslist reviewed the flagged posts to see what's really going on. By looking into the flagged posts, Craigslist could potentially discover shocking information that could help in the fight against animal exploitation. As rescuers, we can only do so much to save these animals, but with your help, we can make a bigger impact. Please consider checking the flagged posts before stopping the flaggers. Thank you.

Subject: Need Help With Ad Photos Hello, I need help finding the photos for my ad. When I check my account history, I can see the ad, but the photos are missing. Could you please send me or explain how to retrieve the photos? I want to repost the ad, but I can't take new photos because my camera is missing, possibly stolen. Unfortunately, I'm having trouble using the provided form for this issue. Thank you for your assistance. Sincerely, Conrad B.

On July 11th, [redacted] at 2:11 am, while searching for two motor vehicle trailers, we came across a listing on Craigslist from a person named Rachel Pierce from Montgomery, Alabama. She was selling a [redacted] Diamond Cargo 7x14 trailer and claimed to be using the OfferUp Purchase Protection Program. After receiving a contract to sign and pay for the trailer and shipping insurance, we sent $1,[redacted], only to realize later that the Craigslist post was flagged, and we were scammed. We have reported this to Corporate with all necessary documentation to seek a refund and pursue legal action against this individual. Any assistance in recovering our funds would be greatly appreciated, as this experience has left us feeling vulnerable and taken advantage of on Craigslist.

I noticed that my ad has been moved from the Cars, Classics, Custom, Hotrod categories to just "Ford Falcon." This change makes it harder for potential buyers to find my ad with the ID: [redacted]. I have observed that some car dealers are posting new and slightly used cars across multiple categories, making it challenging for users like me who are specifically looking for classic, custom, or hot rod vehicles. It would be great if my ad could be reinstated in the Classic, Custom, and Hot Rod sections as it was initially placed. This adjustment would help users who are genuinely interested in these categories. Thank you for your attention to this matter. Mike T. For further inquiries, please contact me at [redacted].

I placed an ad to sell my truck on the Ft. Myers, FL site 15 days ago through a paid FSBO ad. Unfortunately, a sudden family tragedy required me to urgently return to Maryland after the ad had only been up for 2 or 3 days, so I had to remove it. I'm now prepared to repost the ad but would like to do so on the Southern Maryland site. However, Craigslist indicates that the original ad has been deleted and that I would need to pay again to repost it. It's not a significant issue to pay the $5 fee, but I'm mostly curious if it's possible to move the same ad to a different location. Thank you, Bill.

I am facing an issue with my Earthlink account ([redacted]) as the email service is no longer active. I have been informed by Earthlink support that it is impossible to retrieve any emails or data associated with it. To resolve this, I require a human representative from Craig's List to update my contact email to [redacted] This is my only means of contact going forward. Alternatively, I can be reached by phone at [redacted], or by mail at [redacted] Mildred Ave., Lorain, Ohio [redacted].

For the past 12 years, we have been using Craigslist with great satisfaction. Currently, we have approximately [redacted] active posts. Unfortunately, today we discovered that approximately 70 of our posts were unexpectedly removed. This has happened before, and despite attempting to reach out to Craigslist about it, we have not received a response. These ads are for regular items and do not violate any terms of service. Our main concerns are how to have these posts reinstated and how to prevent this from happening again. This is the second occurrence of such removals. Some examples of the affected posts from August 15th are with the IDs [redacted] and [redacted]. Crafting these ads with descriptions and images is time-consuming, making this situation distressing. We seek assistance in resolving this matter promptly.

I am seeking assistance as all my posts are being removed immediately for over a year now. I own a rental property in upstate NY while residing in New Jersey. I am a legitimate landlord looking to advertise apartments in Dunkirk, NY without having to travel long distances repeatedly. The turnaround time for rentals can be as long as 6 months to a year. I contacted support via email, using [redacted] and [redacted] I am cautious about sharing my phone number due to a past threatening experience. I prefer online platforms like Craigslist for safety reasons. I utilize a VPN for privacy. Any guidance on resolving this issue would be greatly appreciated. Thank you. - Hilda A

Hello, My rental ad was unfairly flagged, and I believe it might be due to a competitor's report. I'm a homeowner looking to rent out my fully furnished house with three bedrooms, a loft, and updated features in a safe neighborhood. The property has a spacious backyard and energy-efficient amenities. If you need more information or would like to reinstate the ad, please reach out to me at [redacted]. I appreciate your help in resolving this issue promptly. Regards, Frank T.

I own several rental properties, and the last two ads I posted on Craigslist were flagged. This has been happening for at least a month. I have more properties to post ads for, but every time I try, they get flagged immediately. I received a threatening email from someone who was upset that I don't allow pets, and since then, all my ads are getting removed. I believe someone is watching and flagging all my posts. I've contacted Craigslist multiple times with no response. I urgently need help as I am losing money with three homes that need ads posted immediately.