CheapOair Customer Service Issues

I am seeking assistance in locating the most competitive price for two flight tickets from Amsterdam to Seoul, one for an adult and one for an infant/toddler who will have their second birthday during the journey. Ideally, I am looking for business class, or alternatively premium economy with ample reclining space. My intended travel dates are in early to mid-September with a return approximately 90 days later. Amid the multitude of airfare options available online, I am curious if there are undisclosed fares offering even better rates. I am aware that certain travel agencies may provide access to such fares. I am eager to explore all avenues to secure the best deal. If necessary, I am willing to reach out offline for potentially superior deals. The abundance of options online is causing me some stress, and I am hopeful for guidance in navigating this search effectively.

I mistakenly purchased a ticket and canceled it the same day. Despite being assured by the company that I would receive a refund, it hasn't arrived yet. I have followed up multiple times, but the refund is still pending. Here are the relevant details of the transaction: Fare Details: - Air fare (Incl. Taxes & Fees) - 1x adult - USD [redacted].42 - Refundable Amount USD [redacted].42 - Airlines - Processed - Insurance Basic - AIR - USD 15.95 - Refundable Amount USD 15.95 - CheapOair - Processed - Service Fees and Other Charges - USD 23.57 - Refundable Amount USD 23.57 - CheapOair - Processed Refunded Amount: USD [redacted].94 I would appreciate any assistance in resolving this matter promptly.

I'm inquiring about Booking# [redacted]7. Recently, I reached out to Air India regarding a name change, and they have requested that my travel agent contacts them for any necessary amendments. They mentioned that a waiver may be possible but is subject to approval. I kindly request assistance from the Air India team and would like to know what information is required from me. Thank you. - Hitesh Joshi

Good morning, please can you provide guidance on how to contact for changing my return date. The reference number is Booking Confirmation Number - [redacted]7. I am seeking a phone number from Italy. Our original return date was May 24th, and we wish to postpone it to June 3rd. We have tried the listed phone numbers on the website, but none have connected us. Ticket details are for a round trip from Guayaquil to Milan for passengers S.B. and M.L.C. Thank you for your attention and we hope to hear from you soon. Best regards, Sergio Beretta from ASG La Tronc

I need assistance with my airline booking confirmed under SRPLLY. Originally, I booked a flight from Bengaluru to Pittsburgh via New York for May 31st. Unfortunately, my wife, V. Ranganathan, is unwell and currently receiving treatment. We need to postpone our trip to September 21, [redacted]. Your help in rescheduling would be greatly appreciated. The initial booking was made with Etihad Airways. The email address provided during booking was [redacted] Kindly update it to [redacted] Thank you.

Dear CheapOAir Admin, I am considering taking legal action against CheapOAir if my personal information is disclosed regarding my long-standing relationship with the company. As a loyal customer for the past seventeen years, I hold gold status with significant travel history. I specifically request that my details remain confidential, especially from an individual named Oceane. Please communicate with me via email for any necessary information or updates related to CheapOAir and future travel plans. Thank you, Steve Hu Wong

I made a reservation for a two-night stay, but I was unable to check in due to not having a deposit or credit card. As a result, I was not accommodated and need a refund for the nights I missed. I did not cancel or show up for the room, yet I was not provided with it because a credit card was required despite the payment already made. I will need a refund for the nights I couldn't use and am seeking guidance on acquiring it.

Booking Number: [redacted]0 My recent flight experience was extremely unpleasant. Upon check-in in Hunstville, I was mistreated by a staff member who assumed I was an illegal immigrant. Despite requesting wheelchair assistance, I had to wait 15 minutes upon arrival in CLT and then found there was no wheelchair available in LGA. During my return flight, I was seated next to an obese passenger who encroached on my seat, causing me discomfort and left arm pain. Despite raising the issue with the flight attendant, I was told there were no alternate seating arrangements. I am deeply disappointed and wonder if this treatment was due to my Hispanic heritage. I am 70 years old and deserve better treatment. American Airlines provided me with reference number 1-[redacted]4, but it has been over a month since I last heard from them. I am eager to receive a refund promptly.

I purchased a ticket through your company for a flight to Lagos, but unfortunately, I missed the flight. I am currently stuck at the airport in Nigeria. I contacted CheapOair, but the customer service representative informed me that they couldn't help unless I purchased another ticket to Canada. I would suggest avoiding buying tickets from CheapOair due to my negative experience.

Hello, I have a flight scheduled on July 31st from Manchester, UK, to Los Angeles, US, with a 3.5-hour layover in Toronto, Canada. My booking with CheapOair is under #[redacted]0 and the airline provided confirmation # JY9ZJY. I hold an H1B visa for the US so entering the US is not an issue. I was advised that I might need a transit visa for Canada, which I do not have time to obtain. Would it be possible to change my route through a European airport instead, like I did when I traveled through Frankfurt to Manchester? Thank you.

I needed to adjust my booking from the 2nd to the 3rd of August. I was prepared to pay the fee, and two agents assured me I would receive an email to make the payment within 30 minutes. However, upon receiving the email in just 1 minute, I attempted to pay but encountered errors preventing me from doing so. Despite spending two days trying to resolve the issue and speaking with four agents, I was eventually informed that I could not change the booking or receive a refund. This experience has been extremely disappointing. I chose this service for its affordability, but the situation has left me frustrated as I need to return home to my husband and child for their school. This poor experience has led me to decide not to use this service again and I will not be recommending it to others.

I had my American Airlines flight canceled on August 9 due to not having the required international health certificate for my emotional support pet, which is a new experience for me. Feeling the need for companionship after losing my husband in January, I was unaware of this requirement for my puppy. American Airlines suggested contacting my third-party booking service to resolve the issue and rebook my flight for August 22. I appreciate the professional handling of my flights and inquiries by your team. I trust your service and hope to continue using it in the future. Thank you for your assistance.

Hello, I would like to verify my flight booking with cheapoair.com. I recently bought a ticket and I want to confirm its accuracy. My name is Vasil Radi, and I am based in Sydney, Australia. The ticket was purchased two days ago for a flight from Sydney to Albania in Europe scheduled for August 30, [redacted]. Please reach out if you need additional details. Thank you.

I need to cancel my booking with Swoop Airlines for the flights from Hamilton to Edmonton on August 16th and the return trip on August 23rd. Due to my husband's recent heart attack, I am unable to make the trip. I have filed a claim with Travel Guard and require proof of the cancellation for my records. Please email me the confirmation.

Booking Number: [redacted]0 First Name: Maria Lourdes Middle Name: Canlas Last Name: Takanobu I made a payment for my booking using my Visa card, but it showed as declined. Despite this, Cheapoair processed the payment. After speaking with a representative over the phone, they mentioned there might have been an error with the name details provided - First Name: Maria Lourdes, Middle Name: Canlas, Last Name: Takanobu. As a result, they mentioned they would need to cancel my booking. If this occurs, I am expecting a prompt refund from Cheapoair. Your timely response to this matter is greatly appreciated.

Dear Sir/Madam, I spent two hours on the phone with your customer service representative, who made mistakes in my booking. I had requested to change my flight from Tehran to LAX from November 21st to November 22nd due to a $[redacted] difference in the premium economy fare. Kindly make the necessary adjustments and provide me with the confirmation. Please refund the difference to the original card used for payment. Thank you, Hamid M. The premium economy fare for November 22nd is $[redacted] compared to $[redacted] for November 21st with Lufthansa. Thank you

I made a booking on October 13 for a flight from Singapore to Yangon, and the ticket price displayed on the website was [redacted].1 USD. However, I was billed double the amount. The receipt only shows [redacted] USD, but my bank account was charged twice. Concerned that it might be a scam, I decided to cancel within 24 hours. I have yet to receive the flight ticket and would like to confirm if my booking has been canceled or is still valid. Please respond promptly and update me on the status of my flight. Additionally, the chat function on your website with the agents is not responsive.

I'm Arcadio Munoz with booking #[redacted]8. I recently got a notice about a change to my return flight from Nuremberg to Manila, now scheduled for January 2, [redacted] instead of January 3, [redacted]. The new suggestion includes an overnight stay in Vienna at my cost, which I can't agree to due to personal and financial reasons. I would appreciate your understanding. Thank you, Mr. Munoz