Blizzard Customer Service Issues

Hola, necesito ayuda. Soy Henker y lidero la Guild "BlackSheep" desde el [redacted], pero por falta de tiempo no pude seguir. Nos destacamos por ser un grupo amigable en todos los servidores. Lamentablemente, alguien ha dado una mala reputación a la Guild, se llama Baionik en el juego. Queremos recuperar el control como pioneros y miembros activos. ¿Cómo podemos resolver esto si no podemos dialogar con la persona que actualmente tiene el control del grupo? Gracias.

While playing Overwatch 2, I chose to switch my keybinds back to default while playing as Genji. After noticing an improvement in my performance, I was surprised to find my account banned a few days later, likely for "account sharing." Despite multiple appeals, I continue to receive the same automated response. Receiving my account back is crucial as it holds years of progress, skins, and content from Overwatch 1. I also possess several 15-minute clips showcasing the new keybinds I adopted during gameplay.

While playing Overwatch, I decided to change my keybinds back to default while using Genji, which surprisingly improved my gameplay performance. However, a few days later, my account was banned, possibly for "account sharing." Despite multiple appeals resulting in the same response, I am eager to have my account reinstated due to years of progress, unique skins, and content from Overwatch 1. I possess several 15-minute clips showcasing my gameplay with the updated keybinds. It's crucial for me to have my account (Xtroscity#[redacted]) unbanned so I can resume enjoying Overwatch 2.

While playing Overwatch, I decided to switch my keybinds back to default as Genji. After noticing an improvement in my gameplay, my account was unexpectedly banned, presumably for "sharing an account." Despite multiple appeals resulting in the same response, I have valuable progress, skins, and items accumulated over years in Overwatch 1. I possess 15-minute clips showcasing the new keybinds I utilized. I'm eager for my account, Xtroscity#[redacted], to be reinstated so I can resume playing Overwatch 2.

I forgot both my authenticator number and secret password. I've been attempting to recall my old secret gaming beat password without success. The new Battle.net app is not updating because of the authenticator app. I am concerned as I have invested a significant amount of money in Blizzard games and am eager to regain access to my account and the items within it. I simply need guidance on how to remove the authenticator and regain access to my account, especially since my old number is still linked to the account.

I haven't played WoW in years and won't play it again. I recently bought the deluxe edition of Diablo 3 on Xbox One for $[redacted] to play with friends. However, I've been stuck waiting in a queue without being able to play. I'm extremely disappointed in the lack of service from what I thought was a top gaming company. I'm confused as to why I can play Diablo 3 but not Diablo 4 on the same console. It seems like with all the security measures in place, linking my accounts should be possible since I'm the same player. I either want the games to be linked properly or a refund. I just want to enjoy the game without all this unnecessary drama and regret after spending $[redacted].

I am frustrated with the ranking system in this game. Despite consistently performing well, I am unable to progress, which is disheartening. The team-based nature of the ranking system is holding me back, even though I focus on positioning and making good picks. This has led me to avoid playing with others who share similar sentiments about the game. I find it perplexing that after five years, Overwatch's ranking system has not improved and the game feels stagnant.

I accidentally purchased Overwatch 2 coins twice and now realize I don't need them. I intended to buy the Battle Pass for my friend but mistakenly bought coins on the official website. I recently bought the Battle Pass for myself a few days ago. It was my first time spending money to play Overwatch, and I looked up online how to get a refund. I came across the need to contact support for assistance. I really hope you can approve my request as I am eager to gift my friend the Battle Pass to celebrate his success in his class this year.

I accidentally purchased Overwatch 2 coins twice and now wish to request a refund for the excess coins. I mistakenly bought them instead of the Battle Pass for my friend on the official website. I had recently bought the Battle Pass for myself just a few days earlier, using in-game currency for the first time. After searching online, I learned that I need to seek support from you to process the refund. I kindly request your approval to proceed with the refund since I truly desire to gift my friend the Battle Pass as a token of celebration for his academic achievements this year.

I am having issues with spending money on the Diablo 4 Series X bundle and then purchasing several skins in the store for a game that freezes every time I reach halfway through a quest. I am unable to complete missions as the game freezes the screen, characters, enemies, and other players, despite having a Series X and a 1Gb internet connection. I have even cleared my cache on my 2-week-old system. It's frustrating that Blizzard seems more focused on profit rather than fixing these game-breaking bugs. It feels like Blizzard and Bethesda prioritize money over fixing their products. This issue needs to be addressed promptly.

Hello, I'm reaching out for assistance with a cooldown issue related to faction and race changes. I recently returned to the game and invested money to join my guild and play with friends. Unexpectedly, my guild decided to move from Earthshaker Alliance to Gehennas Horde. I purchased three character transfers, but I encountered a problem. Two of my characters can't switch factions due to a cooldown after a recent race change. This was a surprise to me and frustrating, especially since my young son accidentally changed the races without my knowledge. I'm now unable to join my guild and friends as desired. I would greatly appreciate any help in resolving this situation. Thank you for your attention to this matter. Best regards.

I am having trouble accessing my account with the email [redacted] and Battle Tag Cherdra#[redacted]. Despite using my authenticator, I still cannot log in. I reached out for assistance, answered some questions, but haven't received a response in days. I am worried about the money in my account and just want to enjoy the game again. If I cannot regain access, I would like a refund. I submitted a ticket with the number [redacted]7. Thank you, Amy Steinke (Cherdra)

Здравствуйте. Сегодня я запросил перенос персонажа в World of Warcraft, но изначально хотел просто изменить фракцию. Поспешил и не заметил, что случайно не выбрал опцию "смена фракции". Можно ли отменить перенос и вернуть деньги? Или отменить перенос и использовать оплату за смену фракции, добавив дополнительную сумму? Набрал нужную сумму для услуги, и хотел бы использовать ее, не хотелось бы потерять деньги.

Hello, I am reaching out to discuss an issue with my Overwatch 2 account under the username Spektrals#[redacted]. It appears that there may be a bug with my ranked games as they are stuck in bronze on this account. I recently created a new account with the username Geranixum#[redacted], and this account is ranked gold 2-3. I would like this bug to be resolved since on Spektrals, I have all my skins from Overwatch 1, my friends, and my money invested. I would like to know if it's possible to unlock it, maybe by exchanging the stats of Spektrals and Geranixum. If it's not possible, that's okay, it's just bothering me a lot. Thank you and have a great day!

Hello Blizzard, I have been playing on Classic Era for a while now and have noticed a significant amount of botting and gold selling. Despite my efforts to seek clarification on how these issues are being addressed, I haven't received a satisfactory response. Could you please provide insights on the actions being taken to combat gold selling and botting in Classic Era? These activities are detrimental to the game's progression, leading to inflated prices on the auction house and a general perception that buying gold is the norm. It is disheartening to witness players resorting to selling gold due to personal reasons, as evidenced by a former guild member. Sincerely, Kevin.

I am experiencing issues with Overwatch 2 lately. After season 1, around the start of season 2, my game has been freezing, lagging, and I can't move without experiencing severe delays and teleporting. Unfortunately, it has become unplayable for me for unknown reasons. I have tried various solutions I found online, including updating my drivers, adjusting game and Nvidia settings, and even troubleshooting for overheating, but nothing seems to work. The problem persists, and I have been dealing with this frustrating issue for a few months now. Any assistance would be greatly appreciated.

Hallo liebes Team, Nach über einer Woche gibt es keine Fortschritte. Ich wollte nur meine Nummer seit über einem Jahr ändern. Es kommt nur ständig eine Standardantwort. Manche Fragen kann ich nicht mehr beantworten, da ich seit [redacted] spiele. Plötzlich verlangen sie einen Authentifizierer, den ich nie eingerichtet habe. Auch auf Statusanfragen reagiert niemand, und ich kann nicht auf die alte Handynummer zugreifen. Meine beiden Accounts heißen Vulperina und Xéniâférlés. Ich hoffe auf eine schnelle Antwort, da ich gerne wieder spielen möchte und auf meinen Account zugreifen will, da dort Erinnerungen an meine verstorbene Mutter sind. Mit freundlichen Grüßen, Safira

Currently in Georgia, I am renting accommodation at 2 Kobaladze Street. I pay utilities and internet in the rented apartment using the owner's meter number [redacted]. I have overpaid for electricity by 30 lari, so I have specifically included an extra 5 lari for you (photo attached). I do not have Georgian citizenship, but I am in the process. I own a company and I am renovating my own apartment. I can provide documents from the official public registry of Georgia if needed. I have attached photos of the lease agreement, utility payment, and my passport. Despite this, they do not change the region to Georgian.

Cada vez que intento unirme a una partida en Overwatch 2, los tiempos de espera en la cola son extraordinariamente largos. Incluso cuando juego con amigos, tarda aproximadamente 15 minutos encontrar una partida. Sin embargo, cuando juegan sin mí, les toma menos de 5 minutos. He intentado solucionar esto cambiando de cuenta y de conexión WiFi, pero hasta ahora no ha habido mejoras. Es realmente frustrante tener que esperar más de 15 minutos todos los días para poder jugar. Agradecería mucho cualquier ayuda o solución que puedan ofrecer.

Dear friends at Battle.net (Blizzard), today my account has been hacked. Someone changed the email address on my account to "[redacted]" I confirmed this by calling the phone number I have registered ([redacted]), which has now been replaced. They removed my original email ([redacted]) from the account. Please assist me as I have purchased games on this platform, especially after several years of progress. To address this issue, I accessed Battle.net with my secondary account (the.mandy1993) to submit a support ticket.