How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for TownePlace Suites below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this TownePlace Suites phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, press 2, enter phone number
Below are some clips we've found from TownePlace Suites's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Marriott.
How can I help you today? You can say things like, make a reservation or what's my points balance."
Excerpt from a call with TownePlace Suites
Friday, February 9, 2024 8:08 PM
What are the hours and when should I call?
TownePlace Suites operates the call center for this 800-721-7033 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 90 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the TownePlace Suites call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TownePlace Suites phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TownePlace Suites staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call TownePlace Suites is Saturday.The most busy day to call is Sunday, which averages 138% more phone calls by comparison.Again, this is based on a sample of 90 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Busiest
Mon
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call TownePlace Suites is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that TownePlace Suites staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call TownePlace Suites
Below is a sample of recent calls to TownePlace Suites, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting long-term stay quote: "I'm trying to see if I can get a quote on how much it would cost if I wanted to stay for six months."
- From a call lasting 4m 4s , Jun 10, 2024 5:29 PM
Check-in reservation: "I'd like to confirm my reservation for this weekend."
- From a call lasting 1m 18s , Feb 9, 2024 8:08 PM
Information about why customers call TownePlace Suites is extracted from issues that customers have reported to GetHuman.
This is TownePlace Suites's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TownePlace Suites agent. This phone number is TownePlace Suites's best phone number because 174 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-721-7033 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call TownePlace Suites first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, TownePlace Suites has 2 phone numbers. It's not always clear what is the best way to talk to TownePlace Suites representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for TownePlace Suites. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TownePlace Suites. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.