United Healthcare Customer Service

Phone Number & Contact Info

So what are you calling about today?
How can we help you today?"

If you're calling to start a new plan, say enrollment.
You can say provider or press one, member or press two, To begin a new plan, say enrollment or press three."

You can say provider or press one, member or press two.
To begin a new plan, say enrollment or press three."

Calling this United Healthcare Customer Number

By Christian Allen

May 23, 2024

Calling this number is more for people who have already secured services with United Healthcare, as this number leads you to the customer help line for United Healthcare. When I called, I was asked first if I wanted English or Spanish. I was then asked for the reason I was calling and said that I wanted to get a quote. Finally, I was asked if I was a provider and said no.

The system took me to the hold menu, where I waited for about three minutes before I was connected with a representative. She asked me for my United Healthcare customer ID number, and I said that I didn't have one available. She then asked me why I was calling, and I said that I was interested in getting a quote.

She said that she couldn't provide that for me, but she could take me to the sales team. She then offered to have the sales team give me a call but I said that wouldn't be necessary. She then put me back on hold and began the transfer. As this was going to a different number, I decided to wait to see how long the hold time was before hanging up. The hold time was about 2 1/2 minutes, although the person there didn't give any indication as to having reached the sales department before I hung up.

Overall, I'd use this number if I was a United Healthcare customer, but I wouldn't bother otherwise. You can get to the department through this number, but it's faster to use 1-855-229-6848 if your goal is to get a quote. If you're already a customer, the speed of getting to someone makes this number effective, but it's not worth using if you don't have a customer ID.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Conclusion and closing notes

This is United Healthcare's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a United Healthcare agent. This phone number is United Healthcare's best phone number because 61,914 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-633-2446 include Overcharge on Account, Cancel Insurance, Coverage Question, Check on a Claim, Renew Insurance and other customer service issues. The United Healthcare call center that you call into has employees from New York, Connecticut, Arizona and is open 24 hours, 7 days according to customers. In total, United Healthcare has 6 phone numbers. It's not always clear what is the best way to talk to United Healthcare representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for United Healthcare. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like United Healthcare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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