A:Don't press anything, just hold on the line for a representative.Our free phone can also navigate phone menus to get a live human at MakeMyTrip for you.
Q:
Does MakeMyTrip offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Monday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 1 minute and 11 seconds.The longest hold times are on Monday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for MakeMyTrip below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this MakeMyTrip phone number to document the phone system.
Here is how our research team describes the way the MakeMyTrip phone system greets you: Welcome to MakeMyTrip, your travel specialist. Remain on the line for the next travel agent.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold on the line for a representative.
Below are some clips we've found from MakeMyTrip's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to MakeMyTrip, your travel specialist.
Your customer currently, we are facing high call volumes due to weather related disruptions, We appreciate your patience and apologize for the inconvenience.
For immediate assistance regarding schedule change and cancellation, you can also visit our my trip section.
Thank you."
Excerpt from a call with MakeMyTrip
Tuesday, January 16, 2024 3:38 PM
They may ask your reason for calling (instead of a menu)
"Welcome to MakeMyTrip, your travel specialist.
Good good afternoon. My name is Sabina. How can I help you?"
Excerpt from a call with MakeMyTrip
Wednesday, February 14, 2024 6:04 AM
What are the hours and when should I call?
MakeMyTrip operates the call center for this 800-463-4210 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 437 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the MakeMyTrip call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MakeMyTrip phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MakeMyTrip staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call MakeMyTrip is Monday.The most busy day to call is Friday, which averages 67% more phone calls by comparison.Again, this is based on a sample of 437 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Quietest
Tue
Wed
Thu
Fri
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday, which is 592% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call MakeMyTrip is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that MakeMyTrip staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call MakeMyTrip
If you have time to do a bit of reading before you call MakeMyTrip, we recommend you read over some of our problem-specific articles.
MakeMyTrip offers a wide range of payment options to cater to customer preferences and convenience. Customers can make payments using credit or debit cards, including MasterCard, Visa, American Express, and Diners Club. Internet Banking from multiple banks is also accepted. For hassle-free transactions, customers can use PayU, an online payment gateway, to make payments securely. Additionally, cash cards and mobile wallets, such as MobiKwik, Paytm, JioMoney, and FreeCharge, are accepted for payment. Customers also have the option to pay through UPI (Unified Payments Interface) using any UPI-enabled bank app. With these varied payment options, MakeMyTrip ensures that customers can choose and use the most convenient method of payment for their travel bookings.
Yes, MakeMyTrip offers travel insurance to customers. They understand the importance of providing a safety net for travelers and offer comprehensive insurance coverage for domestic and international trips. The travel insurance plans offered by MakeMyTrip cover various aspects such as trip cancellation, medical emergencies, lost baggage, flight delays, and more. Customers can choose from a range of insurance options based on their specific needs and preferences. With MakeMyTrip's travel insurance, customers can have peace of mind knowing that they are financially protected against unforeseen circumstances that may disrupt or affect their travel plans.
The cancellation policy for hotel bookings on MakeMyTrip may vary depending on the specific hotel and the type of booking made. Generally, there are two main types of hotel bookings: refundable and non-refundable. Refundable bookings offer the flexibility to cancel or modify the reservation without any penalty, as long as it is done within the specified time frame (usually mentioned during the booking process). In contrast, non-refundable bookings typically do not allow any cancellation or changes and are subject to full charges. It is always recommended to check the cancellation policy provided by the hotel before booking. Additionally, MakeMyTrip may have its own policy and charges, which might be applicable in certain cases.
Click the link above to get answers to just about any MakeMyTrip customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to MakeMyTrip, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about refund: "I need to ask about my refund. Already, I canceled my ticket."
- From a call lasting 16m 39s , Dec 21, 2024 8:44 AM
Refund inquiry: "Because I have one refund, I need to ask about this one."
- From a call lasting 4m 24s , Dec 21, 2024 8:39 AM
Cab booking query: "My query is that if I take this cab to Nagpur, do I still have to pay the money?"
- From a call lasting 4m 54s , Dec 21, 2024 6:12 AM
Cab booking inquiry: "So can you please help me by check my mobile number where I made a outstation cab booking."
- From a call lasting 4m 13s , Dec 21, 2024 6:00 AM
Inquiring about hotel details: "I need a bit of more information about the property."
- From a call lasting 8m 15s , Dec 17, 2024 8:18 AM
Information about why customers call MakeMyTrip is extracted from issues that customers have reported to GetHuman.
Use this link to connect with customer service through Facebook
Some customer service teams, like that of MakeMyTrip, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
Conclusion and closing notes
This is MakeMyTrip's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MakeMyTrip agent. This phone number is MakeMyTrip's best phone number because 1,266 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-463-4210 include Find My Reservation, Change Booking, Cancel a Reservation, Reset Password, Refund a Charge and other customer service issues. Rather than trying to call MakeMyTrip first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook. In total, MakeMyTrip has 1 phone number. It's not always clear what is the best way to talk to MakeMyTrip representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for MakeMyTrip. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like MakeMyTrip. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.