Ingram Micro Customer Service

Phone Number & Contact Info

Ingram Micro's Best Phone Number

800-937-8200
Toll-free·Calls Customer Service·Most popular Ingram Micro number
Free tools for easier calling
Q:

How do I talk to a live human at Ingram Micro?

A:Calling this Ingram Micro number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Ingram Micro for you.
Q:

Does Ingram Micro offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Ingram Micro below.

Let us call and talk to Ingram Micro for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Ingram Micro phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Ingram Micro number should go right to a real human being
Below are some clips we've found from Ingram Micro's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Ingram. Please listen care as our menu options have changed. For more timely resolution, most inquiries can be self I h dot engram content dot com. Additionally, if you're attempting to reach lightning source, please contact your account representative. If you're attempting to reach Ingram Spark, send an email to IngramSpark support at Ingram content dot com.
For Ingram wholesale services and including Ingram Christian wholesale and Ingram International, press one.
For Ingram Library Services, press two."
Excerpt from a call with Ingram Micro
Tuesday, May 28, 2024 4:19 PM
In fact, much of this information on this page is superfluous because this Ingram Micro phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Ingram Micro operates the call center for this 800-937-8200 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 96 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Ingram Micro call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ingram Micro phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ingram Micro staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ingram Micro is Saturday. The most busy day to call is Tuesday, which averages 340% more phone calls by comparison. Again, this is based on a sample of 96 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Ingram Micro

In summation, the best day to call Ingram Micro is Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Ingram Micro

If you have time to do a bit of reading before you call Ingram Micro, we recommend you read over some of our problem-specific articles.

What is Ingram?

Ingram is a leading distributor of a wide range of products and services, catering to industries such as technology, e-commerce, healthcare, and more. With a global presence, Ingram provides its clients with innovative solutions and support to help them thrive in the modern marketplace. Whether it's delivering products efficiently, managing inventories effectively, or providing comprehensive digital services, Ingram offers businesses the tools they need to accelerate growth and stay ahead of the competition. As a trusted partner, Ingram focuses on simplifying complexities, streamlining operations, and enhancing customer experiences. Through its extensive network and advanced technology, Ingram empowers businesses to reach their full potential, providing reliable and scalable solutions to meet various industry requirements.

How does Ingram work?

Ingram works as a leading distributor of technology products, services, and solutions for businesses worldwide. Their extensive network connects manufacturers and resellers, facilitating the distribution of products efficiently and effectively. Ingram's process involves multiple steps, starting with manufacturers supplying their products to Ingram's warehouses. These warehouses then stock and organize the inventory to fulfill various reseller orders promptly. Resellers, such as retailers or e-commerce platforms, can access Ingram's vast product catalog, order products, and receive timely shipments from the warehouses to fulfill customer demands. Ingram provides additional services like logistics, marketing support, financing solutions, and professional training to enhance business growth and profitability for both manufacturers and resellers. With their comprehensive distribution infrastructure and industry expertise, Ingram functions as a reliable and essential link in the technology supply chain, enabling businesses to reach a broader market and connect with customers effectively.

What payment methods are accepted by Ingram?

Ingram accepts various payment methods to provide flexibility to their customers. They accept major credit cards like Visa, MasterCard, American Express, and Discover. Additionally, Ingram offers the convenience of paying via electronic funds transfer (EFT), allowing customers to make payments directly from their bank accounts. Another option available is using Ingram's credit terms for eligible customers who have established credit with the company. This facilitates seamless transactions for businesses that prefer invoicing and settling payments at a later date. Overall, Ingram provides a range of payment options to ensure a smooth purchasing experience for customers, whether they prefer credit cards, EFT, or credit terms.

Top Ingram Micro customer service problems

Click the link above to get answers to just about any Ingram Micro customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Ingram Micro, and their purpose. Are any of these similar to the reason you are trying to call?
Setting up Ingram Spark account: "I'm trying to set up my account and it won't let me."
- From a call lasting 2m 31s , Mar 11, 2024 6:59 PM
Information about why customers call Ingram Micro is extracted from issues that customers have reported to GetHuman.
Ingram Micro issues reported to GetHuman

More Ingram Micro Customer Service Contacts

There are of course other ways to contact Ingram Micro customer service besides the phone. Below we list the best ones, by medium.

Ingram Micro Customer Service Live Chat

ingrammicrocloud.com - Customer Service
Use this link to launch chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Ingram Micro provides this option.

Conclusion and closing notes

This is Ingram Micro's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ingram Micro agent. This phone number is Ingram Micro's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-937-8200 include Delivery problem, Cancel subscription, Complaint and other customer service issues. Rather than trying to call Ingram Micro first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Ingram Micro has 1 phone number. It's not always clear what is the best way to talk to Ingram Micro representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ingram Micro. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ingram Micro. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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