How Do I Recover My Micosoft Office Account Access?

If you are locked out of your Microsoft Office account, here's everything that you need to know to recover it.

Adam Goldkamp is the editor / author responsible for this content.
Dec 7, 2022

How do I recover my Micosoft Office account access?

Are you unable to get into your Microsoft Office account? If so, there are a number of ways to regain access and get you back in business. If you need to recover your Microsoft Office account access, this article can help.
How to Locate Your User name for Your Microsoft Account and Reset Your Password
You can reset your account password for Microsoft by doing the following:
  1. Navigate to the "Recover your account" page.
  2. Enter the email address, Skype ID, or phone number you used to create your Microsoft account. This can be any email or an email that ends in a Microsoft domain, such as outlook.com or hotmail.com.
  3. If you already set up security info for your account, Microsoft will send you a one-time code to the alternate email address or phone number you supplied. After entering the code on the next screen, you will be able to reset your password.
  4. Enter a new password, then click "Next".
Your Account May be Deleted or ClosedIf you closed your account, you would have 60 days to reopen it by signing in. Once the 60 days are up, your data and account will expire. If it has been a long time since you signed in to your Microsoft account, it may expire as it expires due to 2 years of inactivity. Requesting Account RecoveryYou can fill out an account recovery form to gain access back to your account. For this process, you will need to provide a valid email address so that Microsoft can send the information you requested. This can be any email address, even if it is a friend or relatives. If there is no other email address you can use, then you can sign up for a free temporary outlook account at Microsoft's account sign-in page. Just a reminder, the email account provided will not be used for any purpose but to help recover your account. Here are some tips to submit a recovery form.
  • You will need the email address, user name, and phone number of the account you wish to recover.
  • Make sure you provide an accessible email address and not the one associated with the account you want to recover so that you can obtain the information Microsoft sends to you about your request.
  • You will need to prove you are not a robot by entering the characters that appear onscreen then click, "next".
  • You will need to provide the security code sent to the email address you provided. After getting the code from the message sent by Microsoft, click "Verify".
  • Fill out the entire recovery form to the best of your knowledge and submit it.
Microsoft should respond within 24 hours. If you should require any further assistance, click here to contact a customer support agent at Microsoft.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Recover My Micosoft Office Account Access?

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