Does Hearthware, Inc. offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Hearthware, Inc. below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Hearthware, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, then wait
What are the hours and when should I call?
Hearthware, Inc. operates the call center for this 855-742-2665 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Hearthware, Inc. call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hearthware, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hearthware, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hearthware, Inc. is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Hearthware, Inc. is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Hearthware, Inc. number, but it is also the day with the shortest hold times.
Why Customers Call Hearthware, Inc.
If you have time to do a bit of reading before you call Hearthware, Inc., we recommend you read over some of our problem-specific articles.
Yes, all Hearthware, Inc. products are covered by a comprehensive warranty. We understand the importance of providing our customers with peace of mind and ensuring the durability and quality of our products. Our warranty covers any defects in materials or workmanship for a specified period of time, varying by product. During the warranty period, we will, at our discretion, repair or replace any eligible products free of charge. This warranty is only applicable to the original purchaser and is non-transferable. It does not cover damage caused by misuse, accidents, or unauthorized repairs. To learn more about our warranty terms and conditions, please refer to the product manual or contact our customer support team.
Hearthware, Inc. is a leading company specializing in innovative kitchen appliances. With a focus on quality and design, Hearthware provides cutting-edge solutions to enhance the cooking experience. Their flagship product is the renowned NuWave Oven, a revolutionary countertop oven that uses infrared technology to cook faster and healthier than traditional methods. The NuWave Oven offers a wide range of cooking options, from baking and grilling to roasting and air frying, providing versatility for all culinary needs. In addition to the NuWave Oven, Hearthware also offers a variety of kitchen accessories and complementary products to further enhance the cooking process. With a commitment to excellence, Hearthware continues to create innovative appliances that simplify cooking and elevate the overall kitchen experience.
Hearthware, Inc. products can be purchased through various channels to suit your convenience. Firstly, our products are available for online purchase directly through our official website. Simply visit our website and browse through our product catalog. You can conveniently place your order and have it delivered to your doorstep. Additionally, our products can also be found in select retail stores. We have partnered with several renowned retailers who carry our products. To locate the nearest store, you can use the store locator on our website, which will provide you with a list of authorized retailers in your area. Furthermore, we occasionally participate in trade shows and exhibitions, where you can see and purchase our products in person. Stay updated on our website for information about upcoming events near you.
Click the link above to get answers to just about any Hearthware, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Hearthware, Inc. is extracted from issues that customers have reported to GetHuman.
This is Hearthware, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hearthware, Inc. agent. This phone number is Hearthware, Inc.'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-742-2665 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Hearthware, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Hearthware, Inc. has 1 phone number. It's not always clear what is the best way to talk to Hearthware, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Hearthware, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hearthware, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.