Hearthware, Inc. Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Hearthware, Inc. customer service, archive #1. It includes a selection of 1 issue(s) reported May 13, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I bought the Nu-Wave Oven Pro on 10/29/13. Recently, on 5/12/20, I noticed three cracks on the dome that sits on the dome holder. I am concerned about using it as the cracks could worsen and potentially cause harm. The two longer vertical cracks near the base are around 3" in length, and there is a smaller one on the top of the dome about 2" long. The oven has been well maintained and never mishandled. I would appreciate guidance on how to address this issue. Thank you for your assistance. - Carol M.
Reported by GetHuman-camcclun on Wednesday, May 13, 2020 9:33 PM
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