FootFitter Customer Service

Phone Number & Contact Info

FootFitter's Best Phone Number

800-871-4624
Toll-free·Calls Customer Service·Most popular FootFitter number
Free tools for easier calling
Q:

How do I talk to a live human at FootFitter?

A:Calling this FootFitter number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at FootFitter for you.
Q:

Does FootFitter offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for FootFitter below.

Let us call and talk to FootFitter for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this FootFitter phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this FootFitter number should go right to a real human being
In fact, much of this information on this page is superfluous because this FootFitter phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

FootFitter operates the call center for this 800-871-4624 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 13,885 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the FootFitter call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this FootFitter phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like FootFitter staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call FootFitter is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 13,885 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call FootFitter

In summation, the best day to call FootFitter is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that FootFitter staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call FootFitter

If you have time to do a bit of reading before you call FootFitter, we recommend you read over some of our problem-specific articles.

Can FootFitter ship internationally?

Yes, FootFitter offers international shipping to customers worldwide. Whether you are located in Europe, Asia, or anywhere else around the globe, FootFitter will deliver your desired products to your doorstep. We understand the importance of providing a seamless shopping experience for our international customers, and that's why we have partnered with trusted shipping carriers to ensure reliable and timely delivery. Please note that international shipping rates may vary based on the destination and the weight of the package. Additionally, customers are responsible for any applicable customs duties or taxes imposed by their country's regulations. At FootFitter, we strive to cater to the needs of all our customers, regardless of their location.

What is the return policy for FootFitter?

At FootFitter, we understand that sometimes decisions need to be changed. We offer a hassle-free return policy to ensure your satisfaction. If you are not completely happy with your purchase, you can return it within 30 days of receipt. The item should be in its original condition with all tags and packaging intact. Returns can be made either for a full refund or exchange. Please note that return shipping costs are the responsibility of the customer unless the product received was defective or damaged. In such cases, we will provide a prepaid return label. To initiate a return, simply contact our customer support team, and they will guide you through the process. We value your trust and strive to make your shopping experience with FootFitter enjoyable and worry-free.

What is FootFitter's privacy policy?

FootFitter prioritizes customer privacy and ensures their personal information is treated with the highest level of security. Our privacy policy encompasses strict guidelines to safeguard customer data and outlines how it is collected, used, and protected. We only collect essential information required for order fulfillment and customer support, such as name, address, and contact details. Rest assured, we never share, sell, or rent this information to any third parties without prior consent. Additionally, we employ industry-standard encryption protocols to guarantee the confidentiality and integrity of customer data. We may use cookies for site functionality and personalized experiences, but they do not disclose any identifiable information. Transparency and customer trust are paramount for FootFitter, and we continuously update our privacy policy to comply with evolving data protection regulations.

Top FootFitter customer service problems

Click the link above to get answers to just about any FootFitter customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is FootFitter's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FootFitter agent. This phone number is FootFitter's best phone number because 83,311 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-871-4624 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call FootFitter first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, FootFitter has 1 phone number. It's not always clear what is the best way to talk to FootFitter representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for FootFitter. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FootFitter. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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