Toll-free · 24 hours, 7 days · Calling this Benjamin Moore number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · Mon-Fri 7am-7pm, Sat 9am-5pm EST · Calling this Benjamin Moore number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Benjamin Moore below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Benjamin Moore phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English and someone will pick up
Below are some clips we've found from Benjamin Moore's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Please hold while we connect you with the next available catering specialist.
This call may be monitored to ensure you receive the best care possible.
Chipotle catering employment."
Excerpt from a call with Benjamin Moore
Wednesday, March 13, 2024 5:13 PM
What are the hours and when should I call?
Benjamin Moore operates the call center for this 800-672-4686 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 56 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Benjamin Moore call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Benjamin Moore phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Benjamin Moore staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Benjamin Moore is Monday.The most busy day to call is Friday, which averages 67% more phone calls by comparison.Again, this is based on a sample of 56 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Benjamin Moore is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Benjamin Moore number, but it is also the day with the shortest hold times.
Why Customers Call Benjamin Moore
If you have time to do a bit of reading before you call Benjamin Moore, we recommend you read over some of our problem-specific articles.
Benjamin Moore offers a wide range of products to meet all your painting needs. Our extensive collection includes high-quality interior and exterior paints, primers, stains, and specialty coatings. For interior projects, we offer premium paints with different finishes such as matte, eggshell, satin, semi-gloss, and high-gloss, providing excellent coverage and durability. Our exterior paint line boasts superior weather resistance and long-lasting color retention, ensuring protection and beauty for your home. In addition to paints, we offer high-performance primers that enhance adhesion and provide a smooth surface for a flawless finish. To add dimension and protection to your wood surfaces, our stain selection offers a variety of colors and opacities. Finally, our specialty coatings cater to specific needs like moisture resistance, stain blocking, and fire retardancy. With Benjamin Moore, you can trust that our products will deliver exceptional results and transform your space with style.
The Benjamin Moore color matching service is a convenient and accurate way to recreate any desired color. By simply providing a physical sample or even an inspiration image, Benjamin Moore experts use advanced technology to blend and match the color precisely. With this service, customers can ensure that their paint color matches their vision perfectly, whether it's matching an existing color or finding a unique shade. The experts take into consideration lighting, texture, and finish to create a seamless match that preserves the integrity of the original color. Benjamin Moore's color matching service eliminates the guesswork, allowing customers to achieve the precise color they desire for their painting projects, ensuring maximum satisfaction.
Benjamin Moore products can be purchased at a variety of locations. Our products are available for purchase at Benjamin Moore authorized retailers, including independent paint and decorating stores, as well as select national retail chains. You can find the nearest retailer by using the store locator on our website. Additionally, authorized Benjamin Moore dealers can assist you in selecting the right products for your needs and provide expert advice. We also offer the option to purchase Benjamin Moore products online, through our e-commerce partners. Whether you prefer shopping in-store or online, Benjamin Moore makes it convenient to find and purchase our quality paint and coatings products.
Click the link above to get answers to just about any Benjamin Moore customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Benjamin Moore, and their purpose. Are any of these similar to the reason you are trying to call?
Payment not received: "On March twenty two, I paid the game, but I didn't get paid."
- From a call lasting 2m 48s , Mar 30, 2024 1:23 PM
Information about why customers call Benjamin Moore is extracted from issues that customers have reported to GetHuman.
This is Benjamin Moore's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Benjamin Moore agent. This phone number is Benjamin Moore's best phone number because 216 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-672-4686 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Benjamin Moore first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Benjamin Moore has 3 phone numbers. It's not always clear what is the best way to talk to Benjamin Moore representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Benjamin Moore. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Benjamin Moore. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.