How Do I Reset My Zulily Password?

People forget passwords every day, and changing them does not have to be complicated. If you shop with Zulily, you can log in with Facebook if you forgot your password. You can also use the "forgot password" option on their website or mobile app or contact them through social media handles. If you do not get help through these options, you can call the Zulily customer service desk for assistance.

Zulily is an online fashion retailer that offers quality men's and women's apparel, trendy children's fashion items and even furniture. Many customers love Zulily because of their reasonable prices and quality products. Still, some customers may not realize that the website also features various coupons for new and returning users.

Some websites make it easy for you to change your password, but some have a more complicated procedure due to the sophisticated security features they use. If you happen to forget your Zulily password, you probably won't think about contacting customer service even though they can help. Here are some tips to help you out so you can go back to enjoying the great offers at Zulily.

Log-in With Facebook

Zulily offers an option that allows you to access your account using Facebook. If you happen to forget your password, this option can come in handy, but you need to have activated it previously. To use this option, all you have to do is navigate to the log-in page and select the option below the "shop now" tab. This will redirect you to a new page to enter the email and password you use for your Facebook account. Once you enter these details, you will access your Zulily account.

Use the Forgot Password Option

If you have not synced your Zulily account with your Facebook account, you must change the password. Find your way to the sign-in page and select the "forgot password" option below the "enter password" tab. This will redirect you to a new page to enter your email address to get a password reset link.

Once you click "submit," open your email and find the email from Zulily. Open the password reset link and follow the instructions given. Once you set a new password for your account, you can save it on a separate device or write it down in a private notebook, so you do not forget it again.

The same procedure applies if you use the mobile application.

Use Their Social Media Pages

Like any other modern business, Zulily has social media accounts on both Twitter and Facebook that allow you to access instant help. If you have a problem changing your password, you can send them a message through any of their pages. Make sure you give details about your account, including the email you used to register your account, so you can get the help you need. You can get a link to their social media pages at the bottom of the Zulily homepage.

Call Them

Zulily has one of the most responsive and helpful customer service desks, and it only makes sense to use them when you need help changing your password. To make sure that you call the correct number, navigate to the bottom of the home page and select the "contact us" option. This link will redirect you to a new page to find their email address and phone number. While you can use the email address, it often takes time to get a reply, a luxury you cannot afford if you want to buy something urgently. Calling them directly allows you to get instant feedback.

Always remember to share the details of your account, so they know the specific customer they are dealing with and the most appropriate way to help you.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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