What should I do if I receive a damaged or defective item?

Asked a year ago
If you receive a damaged or defective item from Zulily, you should contact their customer service team for assistance. Be sure to provide details about the issue, including your order number and information on the damaged item. Zulily may offer a replacement, exchange, refund, or store credit depending on the situation. It's important to reach out to their customer service as soon as possible to resolve the issue and ensure your satisfaction with your purchase.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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