Can I return an item without the original packaging?

Asked a year ago
Yes, you can return an item to Zulily even if you don't have the original packaging. While we highly encourage returning items in their original packaging whenever possible, we understand that sometimes it may not be feasible. In such cases, please ensure that the item is securely packaged to prevent any damage during transit. It is important to include all original tags and accessories that came with the item. This will help us process your return efficiently. However, do note that some products may have specific packaging requirements listed under their respective return policies, so we recommend checking the specific details before initiating a return. Stay assured that we strive to make the return process as convenient as possible for our customers.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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