The question we are asked most often is about how to talk to WestJet customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
To reset your WestJet account password, go to the login page and click on the "Forgot password?" link. Follow the instructions by entering your email address associated with your account. You will receive an email with a link to reset your password. Follow the link and create a new password.
Asked Jul 22, 2024 5:24 PM
How far ahead of a west jet flight can I purchase a specific seat in economy?
You can purchase a specific seat in economy class with WestJet at the time of booking or anytime before check-in.
Asked Jul 20, 2024 5:44 PM
Flight delayed twice how can I get compensation?
If your WestJet flight has been delayed twice, you may be eligible for compensation under their policies and relevant transportation regulations. Compensation can vary based on the length of the delay, the cause, and the specific circumstances. Visit the WestJet website to review their policies on delayed flight compensation and to submit a claim.
Asked Jul 13, 2024 1:19 AM
What ID is required for a child for flight on westjet with grandparents
When a child is flying with their grandparents on WestJet, the child will need to present a government-issued identification document, such as a birth certificate, passport, or other approved ID. Additionally, it is recommended to carry a letter of consent from the child's parents or legal guardian authorizing travel with the grandparents.
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