If you're in the market for a Visa card, you should take Visa card reviews into account. However, Visa as a company doesn't issue credit cards; it just lets banks issue them for a fee and processes payments for them. Therefore, there are no reviews of Visa as a company. However, reviews of individual Visa cards can be found on numerous websites. Opinions of individual Visa cards can be good, bad or indifferent.
If you're considering Visa for your new credit card, you're probably looking into reviews to find what other customer experiences have been like. Getting an idea of the overall review opinion of Visa cards can be difficult though, because Visa doesn't actually issue credit cards. Instead, it processes credit card payments for companies that are paying to use Visa-branded cards. Reviews tend to be for Visa cards issued by individual financial institutions — not Visa cards in general.
The Total Visa card — a Visa card commonly used by people with bad credit — has numerous reviews on the Credit Karma review site. Negative reviews frequently mention poor customer service, while multiple reviewers note problems turning off their cards when they need to. Positive reviews mention satisfactory customer service and the ability to consistently raise poor credit scores with on-time payments.
The Total Visa card also has many reviews on Experian. Negative reviews include complaints about high fees, long wait times for payments to register, poor customer service and an app that doesn't work reliably. Positive reviews note that the card is easy to use and works well for building up your credit.
Chase bank issues a Visa rewards card that gives points, which customers can redeem on Amazon. On the site, negative reviews complain about high interest, lack of support during charge disputes and confusing rewards policies. Positive reviews applaud the easy approval process, good cash back rewards on Amazon and restaurants, and a decent sign-on bonus.
The payment processing that Visa does is not well reviewed. Individual Visa cards have reviews that range from rather positive to very negative, so opinions are mixed. Visa customer service is often reviewed as poor, however.
If you need help from Visa or have any questions, you can contact customer service representatives by phone, chat or help forum.
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