How Do I Make a Payment Arrangement with Verizon?

In a nutshell: If you're struggling to pay your Verizon bill, you can set up a payment arrangement to avoid service interruptions. Arrangements can be made online or via the My Verizon app without a fee, while setting up in person incurs a charge. Payment arrangements typically provide about two additional weeks, but will

Introduction

If you are having financial difficulties and find that you can't pay your Verizon bill on time, you should learn how to make a payment arrangement with the company. That way you can avoid any potential service interruptions that could come from non-payment. You have a few different ways you can make the arrangement, and they are all pretty easy to do.

What You'll Need

Making a payment arrangement will stop your service from being turned off, but it will not prevent any late fees from being applied.There is no charge to set up a payment arrangement if you make it online or via the My Verizon app. A charge does apply if you set one up in person, however.The amount of extra time you can get via a payment arrangement varies depending on your account history. In most cases, you should be able to get about an extra two weeks to pay your bill.If your service was already shut off before making a payment arrangement, making one will not get it turned back on. You will need to pay your bill in full before your service is restored. A reconnection fee of $20 per line will be applied to your next bill.You must be the account owner or an account manager to set up a Verizon payment arrangement.Setting up a payment arrangement will prevent collection activity on your account from being started.

Go to the Verizon home page.

Verizon home page
To make a payment arrangement using the app, skip to step 8.
To make a payment arrangement in person, skip to step 12.

Click on the "Sign in" button in the upper right corner of the screen to sign in to your Verizon account.

Go to your Account page.

Select the "Bill" option.

Click on "Pay bill."

Select "Payment Arrangement."

Follow the prompts to finish setting up your payment arrangement with Verizon.

That's all there is to it. Do not proceed with further steps.

Open the My Verizon app and sign in.

Select "Me."

Tap on "Bill Overview."

Select the payment arrangement option and follow the prompts to finish setting up your payment arrangement.

Do not proceed with further steps.

Go to the Verizon store locator page.

Verizon store locator

Enter your ZIP code or the name of your city or state in the text box on the left side of the page.

Find a convenient nearby Verizon store and go there.

Tell a Verizon customer service representative that you want to make a payment arrangement.

Remember that when you make a payment arrangement in person you will have to pay a $10 fee.

Conclusion

If you have questions about your bill or about making a payment arrangement, call a Verizon customer service representative for help. You can reach one from 7:00 am to 11:00 pm EST on weekdays and from 8:00 am to 9:00 pm EST on weekends. Remember, if you try to set up a payment arrangement over the phone, you will be charged $10.

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