How Do I Downgrade My Verizon Package?

In a nutshell: To reduce monthly expenses, consider downgrading your Verizon cell phone plan. Start by reviewing your current plan's details, including any promotional credits that might be lost with a cheaper option. Check if removing unnecessary features could save money without switching plans. The downgrade process is straightforward: sign in to your Verizon account, navigate to

Mar 30, 2026

Introduction

If you need to find a way to reduce your monthly expenses, one good step in the process is to find a cheaper cell phone package than the one you are currently using and switch to it. If you have a Verizon plan, this should be a fast and easy process.

What You'll Need

Before downgrading your Verizon plan, take a close look at the details of that plan. See if removing extra features and perks that you can do without will save you enough money that you don't end up needing to downgrade your plan after all.You should double check the details of any promotions you might have received when you signed up for the Verizon plan that you are currently using. It is possible that, if you switch to a less expensive plan, you will lose promotional credits or the value of your trade-in, negating the money-saving result you had hoped for. Make sure the downgrade makes sense financially before proceeding any further.In many cases, Verizon will not charge you a fee to downgrade your plan. However, this will depend on the exact nature of your circumstances.

Go to Verizon's home page.

Verizon home page

Click on the "Sign in" button in the upper right corner of the page to sign in to your account.

If you want to downgrade your Verizon Smart Family Plus subscription to the free Verizon Family subscription, skip to step 8.

Go to your Account page.

Click on "Plan."

Select the "Change Plan" option.

Explore the available Verizon plans. Find one that saves you enough money while still providing you with the features you can't do without.

If you want something significantly cheaper that comes with less data, consider switching to a pre-paid plan. The pre-paid plans also have no contracts, which can be easier to deal with.

Follow the prompts to finish switching to your new, lower-tier plan.

Make sure that you review the changes you made to your plan before you finalize the downgrade. Be sure that you understand and approve of all the changes to your monthly bill.
Do not proceed with further steps.

Make sure the Verizon Family app is installed on the registered Guardian's device.

Sign in to the app using your My Verizon user ID.

Alternatively, you can use a cell phone number for a phone the registered Guardian has given access privileges to.

Follow the prompts to finish switching your subscription level to the Verizon Family package.

Review the changes you have made before finalizing the downgrade.

Conclusion

If you need assistance in downgrading your plan, call one of the Verizon customer service representatives for help. You can even just start with the call, as the customer service representative can downgrade your plan for you. However, if you do it that way, you cannot easily review all the changes before you finalize the downgrade. In any event, the Verizon customer service center is open Monday to Friday from 7:00 am to 11:00 pm EST and on Saturdays and Sundays from 8:00 am to 9:00 pm EST.

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