How Do I Change My Number on My Verizon Wireless Prepay Account?
Changing your mobile phone number is easy with Verizon Wireless and it can be done via the app or website. There's no cost to it, but anyone with an older Android running 2.3 or earlier would experience a factory reset of their phone. A backup on Verizon Cloud is recommended, just in case and Verizon can help you with any questions regarding its Cloud.
They say age is just a number, but it's one that changes once a year and we have very little control over it. But did you know that there is a number that can change more frequently, and with you in control? It's your cell phone number and we are going to visit the steps you can take to change it with Verizon Wireless Prepaid. Pretty quick, especially since you can use either the app or the website. So let's do this.
Quick Tips
These are just a few things to keep in mind when you decide to change your phone number.
- There is no fee or other cost to change your number.
- You can only choose your area code and the prefix, but the last four numbers are created at random.
- There's a chance you could be prompted to choose your effective date for the change but that only applies to contract phones. Your effective date will always be the same day of the change.
- Any calls to your previous number will not be forwarded to your new one.
- Changing numbers often triggers a factory reset in older Androids, those running 2.3 OS or earlier. If you have one of these older phones, then one option is to back up your phone with Verizon Cloud.
- Once you change your number, you won't be able to go back to your old number.
- Only account owners and managers can change a mobile number.
App Steps
- Sign into your prepaid account, then tap on the menu icon on the top left corner and select Devices.
- Choose your phone and then the Manage option.
- Scroll to the bottom until you see the change mobile number option.
- Follow the prompts to change your number.
Website Steps
- Sign into your account and then choose Devices, then device overview.
- Pick the phone you want to change if you have more than one phone.
- Select manage when you see the change mobile number option.
- Follow the prompts, you'll be able to use either your zip code to generate the new phone number options or you can use your city and state.
- Select the number you like best and click the check availability button.
That's it, just a few steps to change your number with Verizon Wireless, regardless of the reason and should you run into any issues with changing your number, Verizon has you covered there too. Their customer service is available for you 24/7.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Verizon Wireless Prepaid Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon Wireless Prepaid in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Number on My Verizon Wireless Prepay Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.