What Is TripAdvisor's Cancellation Policy?

Researching and booking your dream tip is one of life's greatest thrills, but life can happen in other ways too. This means that you'll have to change your trip — or cancel it entirely. Tripadvisor understands this and allows you to cancel your trip within 24 hours, but make sure to review your cancellation policy first before making any changes.

Jul 13, 2023

Tripadvisor was founded after one of its originators was frustrated during the planning of a family vacation. Now, it's a business that provides tools that better streamline the vacation planning process. Site visitors can browse through vacation rentals, restaurant reviews and destination events to better customize their dream trip. Most businesses in the hospitality industry understand when life happens and you have to change or cancel your trip altogether. Learn more about Tripadvisor's cancellation policy so you're prepared if this happens to you.

What to Watch for in the Cancellation Policy

Tripadvisor lacks a fixed policy for cancellations and changes. In fact, such policies will depend on the hotel and the type of booking. Luckily, Tripadvisor does offer a grace period of about 24 hours in case you need to change a booking. Additionally, you may qualify for a full refund, but review the terms and conditions section of your reservation for the most up-to-date information regarding the cancellation policy. Reach out to Tripadvisor's customer service agents here if you have any questions.

Another option is determining if travel insurance can provide peace of mind in case you cancel your travel plans. Comparison sites such as travelinsurance.com can help you better determine what coverage you need. Please keep in mind that coverage will depend on how many people are traveling and their respective ages, as well as dates of travel.

How to Cancel Your Booking

Tripadvisor makes canceling or editing reservations easier. Simply log into your account, navigate to the Bookings page and locate the booking you need to change or cancel. All the necessary links to change your booking will be on the right side. Click the appropriate one for your needs and review the updated refunds or charges. For cancellations, you'll see your refund amount prior to submitting your request. You'll get a confirmation email for each update to your booking.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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