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Sling TV Customer FAQ

Top Answers & How-to Guides

What is Sling TV's Phone Number?

The question we are asked most often is about how to talk to Sling TV customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I cancel my Sling TV account?

To cancel your Sling TV account, visit the website, navigate to the Help Center, find "Manage Your Account," and locate the "Pause...

How Do I Recover My Account Access to Sling TV?

If you forgot your Sling TV password, it is possible to recover it and gain access back to your account with these helpful tips
Ask any question you have about Sling TV customer service, get an answer now.

Recent Sling TV Customer Questions

Reset password and still can't sign into my account

If you've reset your password but still can't sign into your account, it could be due to a few reasons. Ensure you are entering the correct username and the new password accurately, paying attention to case sensitivity. It may also help to clear your browser's cache and cookies or try signing in using a different browser or device. If the issue persists, you may need to check for any service-related notifications or security features that may be impacting your access.
Asked Sep 23, 2024 6:24 PM

How do I record Sling programs to my DVR

To record programs on Sling TV, you need to have a subscription that includes Cloud DVR. Once subscribed, find the program you want to record, select it, and look for the option to "Record" or "Add to My DVR." The recorded programs can be accessed later in the "My DVR" section of the app. Remember, your recordings are stored in the cloud, and you'll have a specific storage limit based on your plan.
Asked Aug 14, 2024 9:20 PM

Sling will not accept my credit card

Ensure that the credit card you are using is valid and that the information entered matches your card details exactly. Check that your card is not expired and has available funds. Some cards issued outside your country might not be accepted. You may also want to contact your card provider to ensure there are no issues or restrictions on your card.
Asked Jul 9, 2024 8:35 PM

How do I record a program in progress with my Fire remote

To record a program in progress with your Fire remote, press the "Select" button while watching the program. Then, choose "Record." The program will be added to your DVR recordings from the point you started recording.
Asked Jun 28, 2024 12:12 AM

how do I connect my tv to my Sling account?

To connect your TV to your Sling TV account, you must first have a compatible streaming device hooked up to your television. This can be a smart TV, a gaming console, or a standalone streaming device such as Roku, Amazon Fire Stick, or Chromecast. Download the Sling TV app on this device and sign in using your Sling TV account details. Once you're logged in, your available channels should populate within the app, and you can start streaming content directly on your TV.
Asked May 9, 2024 12:01 AM

Help me with my Sling TV customer service issue

Cancellation

How Do I Cancel Sling TV on Amazon?

Sling TV offers live TV shows, on-demand films, and live sports on various devices. Users can customize their channel bundles and add...

How do I cancel my Sling TV account?

To cancel your Sling TV account, visit the website, navigate to the Help Center, find "Manage Your Account," and locate the "Pause...

Subscription Changes

How do I change my Sling TV subscription?

If you are new to Sling TV, or if you are a long time member but never had to make any changes, here are the ways to update or change...

Channels

How do I add a channel on Sling TV?

If you are new to Sling TV and want a quick tutorial on how to add a channel to your account, here's everything that you need to know....

Buffering Issues

How do I resolve buffering issues on Sling TV?

If your Sling TV is having streaming or buffering issues, here's everything you need to do to resolve the problem, quickly and efficiently....

Account Management

How Do I Recover My Account Access to Sling TV?

If you forgot your Sling TV password, it is possible to recover it and gain access back to your account with these helpful tips

Refunds

How do I get a refund from Sling TV?

Sling TV's Terms of Use state that payments are non-refundable and subscribers are not entitled to refunds for unused service. However,...

Device Compatibility

What devices are compatible with Sling TV?

Sling TV is compatible with a wide range of devices to provide flexibility and convenience in streaming your favorite shows and channels....

Streaming Restrictions

How many simultaneous streams am I allowed on Sling TV?

On Sling TV, the number of simultaneous streams allowed depends on the type of subscription. Sling Orange subscribers can stream on...

Local Channels

Can I watch local channels on Sling TV?

Yes, you can watch local channels on Sling TV, but it depends on your location. Sling TV offers a service called "Locals" that provides...

Contracts

Is there a contract or long-term commitment with Sling TV?

No, there is no contract or long-term commitment with Sling TV. Sling TV offers a flexible subscription model that allows you to cancel...

Features Included

Are DVR and on-demand features included with Sling TV?

Yes, Sling TV offers both DVR and on-demand features to enhance your viewing experience. With the DVR feature, you can record your...

Internet Speed

What internet speed is recommended for Sling TV?

The recommended internet speed for Sling TV depends on the type of content you wish to stream. For optimal quality, Sling TV suggests...

Trial and Content

Can I watch Sling TV internationally?

No, Sling TV is currently only available for streaming within the United States. It is not accessible internationally due to broadcast...

Is there a free trial period for Sling TV?

Yes, there is a free trial period for Sling TV. New customers are eligible for a 7-day free trial to experience the service and all...

Can I watch sports events on Sling TV?

Yes, you can watch sports events on Sling TV. Sling TV offers a wide range of sports channels and packages that cater to different...
We look to the Sling TV issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Sling TV issues reported to GetHuman
FAQ Table of Contents

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