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Sacramento Municipal Util Dist Customer FAQ

Top Answers & How-to Guides

What is Sacramento Municipal Util Dist's Phone Number?

The question we are asked most often is about how to talk to Sacramento Municipal Util Dist customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any discounts available for low-income customers?

Yes, Sacramento Municipal Util District (SMUD) offers several discount programs for low-income customers. One such program is the Energy...
Ask any question you have about Sacramento Municipal Util Dist customer service, get an answer now.
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Outages

What should I do if there is a power outage?

If you experience a power outage, the first step is to check whether your neighbors are also affected. If they are, report the outage...
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Reporting

How can I report a streetlight outage?

To report a streetlight outage, you can contact our customer service department through various methods. This includes calling our...
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Purpose

What is the purpose of Sacramento Municipal Utility District (SMUD)?

The purpose of the Sacramento Municipal Utility District (SMUD) is to provide affordable, reliable, and sustainable energy solutions...
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Payments

What are the payment options for SMUD bills?

SMUD offers several convenient payment options for its customers. Firstly, you can make payments online through SMUD's website, where...
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Billing

Does SMUD offer budget billing?

Yes, SMUD offers budget billing as a convenient option for customers to manage their monthly energy expenses. With budget billing,...
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Notifications

Is there an option to receive notifications for planned outages?

Yes, Sacramento Municipal Utility District (SMUD) provides an option to receive notifications for planned outages. You can sign up...
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Response Time

What is the average response time for customer service inquiries?

The average response time for customer service inquiries at Sacramento Municipal Utility District (SMUD) is typically within 24-48...
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Energy Programs

Does SMUD offer energy-saving programs or rebates?

Yes, SMUD offers various energy-saving programs and rebates to help customers reduce their energy consumption and save money. These...
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Rates

What are the current SMUD rates for residential customers?

The current SMUD rates for residential customers vary depending on energy usage and time of day. For basic monthly service, the rate...
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Discounts

Are there any discounts available for low-income customers?

Yes, Sacramento Municipal Util District (SMUD) offers several discount programs for low-income customers. One such program is the Energy...
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