How Do I Regain Access to My Hulu Account If I'm Locked Out?

In a nutshell: Hulu offers movies, live TV, and original content through a subscription. If locked out of your account, visit the Hulu website, click "Log In," enter

Jun 6, 2024

Introduction

Hulu offers a streaming library of movies, live TV options, and original programming. You must create an account on their platform and subscribe to watch them. Like most online accounts, you may forget your password and get locked out. If you’re in a situation where you cannot access your Hulu account, here’s what to do.

Visit the Hulu Website

Type “hulu.com” into your browser to open the official website of Hulu.

Click “Log In”

The platform’s official website displays Hulu’s package offerings. Once you’re on Hulu’s homepage, click the “Log In” button.

Enter Your Email

Clicking the “Log In” button initiates the account sign-in process. The first page requires you to enter your email to continue. If you have a “MyDisney Account,” you can use it to access your Hulu account. If you don’t have one, enter your Google email address.

Click “Having Trouble Logging In”

After proceeding to the new page, the platform asks for your password. Click the “Having Trouble Logging In” option below the “Learn More About MyDisney” option.

Provide Your Email Once Again

Clicking the “Having Trouble Logging In” option prompts the platform that you have trouble accessing your account. The automated response that the platform provides is resetting your password. You need to provide your email address in the slot provided. Once you enter it, click “Send Me a Reset Link.”

Open Your Mail Box

Hulu sends you a password reset link when you provide your email address. If you no longer have the original email you used to create your account, the platform offers an alternative way to access it. Open your mailbox and click the email you received from Hulu. Click the “Reset Password” text box.

Create a New Password

The password reset link redirects you to a new page where you must create a new password. Create and confirm your password and submit it by clicking “Save and Continue.” You can now attempt logging into your account.

Contact Hulu Support

Contact Hulu customer support if you need further assistance accessing your Hulu account. Click “Contact” under the “About Us” section. This opens the Hulu customer support page, where you can access technical assistance.

Conclusion

Regaining access is straightforward if you get locked out of your Hulu account. Following the correct steps lets you change your password and resume watching your favorite films. Contact the Hulu customer support team if you face challenges while resetting your password.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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