How Do I Request a Refund to a Gift Card from Hulu?
If you paid for a Hulu subscription with a gift card and got charged for something you didn't want, you probably want to get a refund applied to your gift card. In most cases, Hulu will not issue refunds. However, it will consider things on a case-by-case basis. To have your case considered, contact Hulu's customer service department.
If you got a Hulu subscription with a Hulu gift card and forgot to cancel it at the end of a billing period, you then got billed for a new, paid month of service. If you don't want it, or if something else went wrong with your Hulu service, you may be wondering if you can get a refund applied to your gift card. To learn more, read on.
Hulu's Refund Policy
Hulu considers it the customer's responsibility to cancel their subscriptions before being billed. Furthermore, the company will not give partial refunds for partially used billing periods. Instead, as a general rule, once a billing period starts, you will get service until the end of the billing period, and any cancellations during that period will not take effect until the end. Hulu will, therefore, not issue refunds in most circumstances.
However, if you believe there were special circumstances to your case, such as service problems or other technical issues, the company might make an exception. You must contact Hulu's customer service department to find out if this is possible and explain your situation. The representative may be unable to authorize one themselves and may have to take your case to be reviewed by someone else first. If a refund is issued, it will most likely be a gift card credit.
Does Hulu Have a Customer Service Phone Number?
Hulu actually has two customer service phone numbers, so the wait should hopefully not be too bad.
Does Hulu Have a Customer Service Help Forum?
Hulu also has a help forum. If the phone line wait is too long, the forum can be more convenient.
Does Hulu Have a Customer Service Chat or Email?
Hulu doesn't have either a chat or email for customer service. If you want to ask for a refund, you must either use the phone or the help forum.
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