How Do I Check the Balance on My Hulu Gift Card?

If you have a Hulu gift card, you may want to check the remaining balance on it. Hulu does not provide any direct method of checking this. After you redeem your card, you can go to your Manage Account page and check the list of upcoming charges. You'll have to add up the amount for each month to get your gift card balance. You can also check it by contacting customer service.

Feb 8, 2023

If you have a Hulu gift card, you may be wondering how to check its balance. That's surprisingly difficult to do. Hulu has no gift card balance checker tool, but there are other ways you can figure it out. To learn how, just keep reading this article.

How to Check Your Gift Card Balance after You've Redeemed the Card

To use a Hulu gift card, you first have to redeem it. The balance is then applied to your account and used a little each month until it is all used up. The remaining balance is not displayed anywhere on the site. You can figure it out, though. Just follow these instructions:

  1. Go to Hulu's web page.
  2. Sign into your account.
  3. Go to your Manage Account page.
  4. Click on the Upcoming Charges option.
  5. You should see a list of months with a drop down button next to each month. Click on the first one.
  6. See if that month's information has the words "We'll apply your gift credit to this charge."
  7. Keep clicking on subsequent months until you see one that says the month will be prorated for the amount not covered by your remaining gift card balance. Count all the months except this one.
  8. Multiply the number of months you counted by the amount you pay each month.
  9. Add the amount from the remaining prorated month. The total is your remaining gift card balance.

You can also check the gift card balance remaining on your account by contacting Hulu's customer service department and asking a representative. Have your gift card number ready when you do.

How to Check Your Gift Card Balance before You've Redeemed the Card

If you have forgotten how much was supposed to be on your gift card, the only way you can find out is by contacting Hulu's customer service department and asking a representative. Have your gift card code ready when you do. It's located on the back of a physical Hulu gift card. You can find it in the delivery email of a digital Hulu gift card, but if you have a digital card then you already know what the balance on the card is, because it's in that email.

Does Hulu Have a Customer Service Phone Line?

Hulu has two phone numbers for its customer service department.

Does Hulu Have a Customer Service Help Forum?

Hulu does have a help forum. If the phone lines are too busy, it can be a lot more convenient. However, because a gift card balance inquiry would involve posting sensitive information, Hulu representatives will not conduct a balance inquiry there.

Does Hulu Have a Customer Service Email or Chat?

Unfortunately, it does not. If you want to check your gift card balance by asking a customer service representative, you will have to use the phone.

Further questions?

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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