How do I update my account info on Groupon?

In a nutshell: Groupon offers cashback and coupons to customers who buy from participating businesses. Vendors can manage their Groupon Gateway account by logging in, tapping their profile, and editing

May 13, 2024

Introduction

Groupon is a website that offers cashback or coupons to customers who purchase from retailers, restaurants or manufacturers that also use Groupon to attract customers. In this guide, we'll discuss how to manage your Groupon Gateway account for vendors.

Log in to Your Account

Tap Your Profile

You can find this under the Manage section on the left-hand navigation. In the profile section, you can find the various sections you can manage.

Tap the Edit Info Button

You can find this in the top right-hand corner of the page. The edit info button lets you manage the fulfillment, business info and payments sections. Note that you won't be able to edit your business email address or business name. Those having issues with editing their account info can open a support ticket for further assistance. Check the next step if you want to edit the payments section of your account.

Go Back to Profile and Tap the Payments Section

Tap Edit Payments

You can update the payment information by clicking "edit payments" in the upper right-hand corner of the page.

Click Save Changes

Double-check all the information before tapping "save changes."

For banking information on your Groupon account, note that only those authorized to update or have the "Owners" access can edit the bank account information. Merchants can add or deactivate users in their accounts.

Conclusion

If you want to add users, navigate to the upper right-hand corner, where you can toggle between Profile and Users. Tap users to see which users have access and to see their permissions. Only owners can add users by tapping the +add user and filling out the required information. Don't forget to tap Send Invitation before tapping Save, ensuring the user can change the password. If you're still having trouble editing your account information, go to the Support page or don't hesitate to contact Groupon's Customer Support.

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