Updated

Georgia Power Customer FAQ

Top Answers & How-to Guides

What is Georgia Power's Phone Number?

The question we are asked most often is about how to talk to Georgia Power customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the Georgia Power's budget billing program?

Georgia Power's budget billing program allows customers to even out their energy costs throughout the year. Instead of fluctuating...
Ask any question you have about Georgia Power customer service, get an answer now.

Recent Georgia Power Customer Questions

Outdoor security light information

Georgia Power offers outdoor security lights to enhance safety and security around your home or business. These lights are available in various styles and can be installed and maintained by Georgia Power. For specifics on types, installation, and costs, you may want to refer to the details available through Georgia Power's services.
Asked Jun 24, 2024 7:10 PM

I need a copy of my previous payments for the last twelve months

To obtain a copy of your previous payments for the last twelve months, you can log into your online account with Georgia Power. After logging in, navigate to the 'Billing and Payment' tab. Here, you'll find a history of all your past payments. You can print or save copies of this information for your records. Please be aware that you need to be the account holder to access this information, it's part of Georgia Power's commitment to maintaining customer data privacy and security.
Asked May 14, 2024 1:36 PM

Do we need a wiring inspection if we are turning power on to an existing power pole on property?

Yes, Georgia Power requires a wiring inspection certificate from the local city or county permitting agency for turning or reestablishing power on an existing pole, especially if the service has been off for a certain period of time or if it involves new installation. Be sure to contact your local city or county permitting office for specific procedures and requirements. After receiving this certificate, you can then coordinate with Georgia Power for service initiation. Safety is a priority, and ensuring wiring meets current codes can prevent potential electrical incidents.
Asked May 9, 2024 9:33 PM

How do I find a map of a georgia power easement?

Unfortunately, specific maps of Georgia Power easements are not publicly available due to privacy and security reasons. If you have specific questions about a Georgia Power easement on your property or a property you are considering purchasing, it would be best to seek legal counsel or work with a real estate professional. They could help in obtaining the necessary information from the relevant county or municipal authorities where the property is located. It's crucial to obtain this information as it can affect your property rights.
Asked Mar 21, 2024 5:23 PM

How long does it take to restore power after a service drop?

The duration to restore power after a service drop can vary significantly, depending on the cause of the outage. Problems like extreme weather conditions, equipment failure, or significant damage to infrastructure may take longer to address. It's important to note that Georgia Power prioritizes critical services like hospitals and police stations. They also work on repairs that will restore power to the largest number of customers first. However, they aim to restore power as quickly and safely as possible. Please be patient and rest assured they're doing their best to get your power back on.
Asked Mar 19, 2024 9:33 PM

Help me with my Georgia Power customer service issue

Payment Assistance

How Can I Request a Payment Extension from Georgia Power?

Georgia Power is a utilities company serving the whole of Georgia. The company has customers who sometimes are unable to fully settle...

Can I make a payment arrangement with Georgia Power?

Yes, Georgia Power offers payment arrangements to customers. If you are having difficulty paying your bill, you can contact Georgia...

Billing and Payments

What are the different ways to pay my Georgia Power bill?

There are multiple convenient options available to pay your Georgia Power bill. Firstly, you can opt for online payment through the...

What are the current rates for Georgia Power electricity?

The current rates for Georgia Power electricity vary depending on the individual's usage and location. Georgia Power offers several...

Service Transfers

Can I transfer my Georgia Power service to a new address?

Yes, you can transfer your Georgia Power service to a new address. Georgia Power offers a convenient and easy process for transferring...

Service Technician

What is the average wait time for a service technician to come to my location?

The average wait time for a service technician to come to your location can vary depending on the nature and priority of the issue,...

Energy Efficiency

Does Georgia Power offer any energy-saving programs or tips?

Yes, Georgia Power offers a variety of energy-saving programs and valuable tips to help customers save energy and lower their electricity...

Budget Billing

What is the Georgia Power's budget billing program?

Georgia Power's budget billing program allows customers to even out their energy costs throughout the year. Instead of fluctuating...
We look to the Georgia Power issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Georgia Power issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated