How Can I Request a Payment Extension from Georgia Power?

Georgia Power is a utilities company serving the whole of Georgia. The company has customers who sometimes are unable to fully settle their utility bill. For such customers, the best way to pay their bill is to contact a payment assistance program. Georgia Power has several of them. You will have to contact Georgia Power directly for a payment extension which they can approve or deny.

Christian Allen is the editor / author responsible for this content.
Apr 28, 2020

Georgia Power is a utilities company based in Atlanta and offers services to the whole of Georgia. The company has been in operation since 1902.

Georgia Power offers its services to people of various economic standing. Some of them face financial challenges and may have trouble paying their bills from time to time.

Thankfully, the utility company understands the importance energy plays in our daily lives. To that end, they have partnered with community-based organizations, nonprofits, houses of worship, and government-funded programs and services to assist those who may face trouble paying their utilities bill.

The following are some of the ways in which you can receive assistance to pay your Georgia Power Bill:

Georgia Power Payment Assistance

Before you ask Georgia Power for payment assistance, you should try their payment assistance programs such as:

Project Share

Project Share is a program by the Salvation Army which is aimed at helping those in need with their energy bills. Last year alone, the Salvation Army contributed $2.3 million to the program which helped over 50,000 needy Georgia residents with their energy bills.

To get assistance through Project Share, all you need to do is contact your local Salvation Army chapter. Find out when they take calls for those who wish to participate in their program by visiting their site.

United Way

United Way is another committed organization that seeks to offer financial stability to everyone in the community. They will also direct you to any other charitable organization that may want to provide financial assistance to the needy as it pertains to paying their energy bills.

If you are a resident of Georgia and need help paying your Georgia Power bill, visit their website for more information.

Low Income Home Energy Assistance Program (LIHEAP)

Georgia Power is also a participant of the Low Income Home Energy Assistance Program through which they offer assistance to low income households to pay for their energy bills. The program runs annually from November to May.

If you need assistance paying your Georgia Power utility bill, you only need to visit a local Community Action Agency to access LIHEAP services. There are a total of 20 Community Action Agencies in Georgia. They are available in all counties in Georgia but you have to be eligible to qualify.

By visiting their website, you can find out which of the agencies is closest to you so you can find out how to get help in the shortest amount possible. You can also find them on the Georgia Power website categorized by parts of Georgia.

Senior Citizen Discount

If you are a senior citizen receiving energy services through Georgia Power, you can request a discount as part of payment assistance. The Income Qualified Senior Citizen Discount is for Georgia Power customers aged 65 or above with a combined household income of $24,980 or less.

You will have to contact Georgia Power directly and fill an application form to qualify for the discount.

Payment Extension

The only way to get a payment extension from Georgia Power is to contact them directly. You can request an arrangement for a payment extension by filling a form online. Georgia Power reserves the right to deny your request at their sole discretion.

However, you will need to check your account to ascertain that you are eligible for an extension. If you are not eligible, then you should contact any of the agencies named above for payment assistance.

Contact Georgia Power Customer Service

The way to contact Georgia Power customer service about a payment extension is by calling them. You can retrieve their phone number from GetHuman.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Can I Request a Payment Extension from Georgia Power?

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