How Do I Request a Refund to a Gift Card from Dunkin?

To request a refund to a gift card from Dunkin, log in to your account. Make sure you have the gift card. Select order history. Choose the item you want a refund for and click Request Refund. Select Reason and fill out why you are requesting a refund. Send your request for a refund to Dunkin and wait for a reply from the customer service team. Receive your refund.

Feb 6, 2024

Dunkin gift cards are a popular way to give and receive gifts. Gift cards make it easy for the recipient to use funds without carrying cash or plastic. However, if you made a purchase using a Dunkin gift card and don't like the product you received, there are some steps you can take to get a refund. Here are the steps to request a refund to a gift card from Dunkin.

1. Log Into Your Account

Sign in to your Dunkin account and click Request Refund. Once you select the gift card you want to receive a refund, you will receive a prompt to enter your contact information and the reason for requesting a refund.

2. Ensure You Have the Dunkin Gift Card

Have your Dunkin gift card with the receipt for your items. Check that all numbers on the receipt match those on your card. Also, ensure you know your PIN and have it handy.

3. Click Order History

Once you're in the View Order History tab, look for your order by clicking the Order History button. You'll see a list of all your past orders and can identify which one you want to get a refund by checking the order number. Then click Continue.

4. Choose the Reason for Your Refund Inquiry

Fill out the required information and attach your receipt. To process your request, provide information, such as what type of transaction it is (i.e., refund or replacement), the date of purchase and a brief explanation of why you're requesting a refund. Once you fill out and save all fields, click Submit at the bottom of the page.

5. Send Your Request for a Refund to Dunkin

You can send your refund request through request a refund form, including your name and email address, the order number of the gift card to receive the refund and a description of why you want to return it.

6. Wait for a Reply From the Customer Service Team

After you submit your request, the Dunkin customer service team will review it and get back to you. The wait time can vary depending on the reason for your request. If you do not hear back, contact Dunkin. Return the items you purchased in their original packaging.

7. Receive Your Refund

Once Dunkin approves your refund request, you'll receive an email confirming the amount and method of your refund.

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Request a refund to a gift card from Dunkin
Ask for a refund to a gift card from Dunkin
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