How Do I Block a Phone Number on My Assurance Wireless Phone?

Assurance Wireless is a free cell service that rides of Virgin Mobile's network. You can block messages from up to ten phone numbers and email address on your phone. You can send a message to 9999. You can also do it through you Assurance Wireless and Virgin Mobile account. Calling customer service is the most effective way to do so.

Dec 9, 2022

Assurance Wireless is a free cell phone program geared towards low income earners. They not only offer cell phone service but also sell phones.

Assurance Wireless and other such cell service carriers piggyback on the network of much larger telecommunication companies. In the case of Assurance Wireless, it is Virgin Mobile.

An Assurance Wireless phone is different from other phones in that it is specifically designed to be used with the service. You should comprehensively read the company's terms of service before you either contract their services or start using their phones.

According to the Assurance Wireless terms of service, you can block up to ten phone numbers and email addresses from sending messages to your number or device.

There are several reasons why you may want to block messages from a certain phone number or email address. The first is because you may be receiving threats from someone through the phone.

In that case, you should not only block the phone number but also report the guilty party to the authorities.

You may also block a phone number because it is someone you no longer want to be associated with any longer. Instead of having to cancel their phone calls or tell them off every time, you can simply block the number.

Getting unsolicited messages is by far the most common reason for blocking a phone number. Such messages are unnecessary and simply a nuisance so blocking such phone numbers is completely warranted.

Blocking the phone number is the most effective way to ensure you no longer receive obnoxious phone calls and messages. However, if the number of numbers that you would like to block surpasses ten, you will have to contact Assurance Wireless customer service for assistance.

Blocking Phone Numbers on Assurance Wireless

There are several ways in which you can go about blocking a phone number on your Assurance Wireless device. The method will largely depend on its convenience and effectiveness.

If you only want to block text messages from a particular number on your Assurance Wireless phone, you can message the word 'Block' followed by the phone number and then send it to 9999.

It is one of the easiest ways to block someone on Assurance Wireless. Ensure you receive confirmation of the block via text as well.

The other methods involve you doing the blocking yourself. You can block text messages from another number using the following process:

1. Launch your web browser of choice.

2. Open the Assurance Wireless website

3. Fill the necessary fields and then log in to your account.

4. Open 'Settings.'

5. Go to 'Message Settings.'

6. Select 'Block' and you will be prompted to input the phone number that you would like to block. You can add multiple phone numbers as well.

7. Click 'Done' to confirm the block.

8. Check your email for confirmation.

The good news about do it online is that you can change your preferences wherever you want.

Sometimes, the process above may send you to the Virgin Mobile website. As stated above, Assurance Wireless runs of Virgin Mobile's network. There is no need to worry as it is as effective as the process outlined above. In fact, both processes follow the same steps.

On the other hand, the most effective way to block a phone number on Assurance Wireless is to contact customer service. Their customer service representatives will assuredly help you do so.

It is very effective as you know that the process is handled by company personnel. However, you should ensure that you always receive email confirmation.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Assurance Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Assurance Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Block a Phone Number on My Assurance Wireless Phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Assurance Wireless

Asked 4 years ago
Updated 2 years ago
Viewed 1,986,654 times
Assurance Wireless
How to block a phone number on your Assurance Wireless phone
blocking a phone number on your Assurance Wireless phone

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!