Agoda Customer FAQ

To request an official receipt, you can log into your Agoda account and go to your booking details. There, you should find an option to download or request an official receipt. If you have trouble locating it, the most up-to-date instructions can typically be found directly on our site.

Yes, Agoda issues official receipts for bookings. Once your reservation is confirmed, you can access your receipt through your Agoda account. It will typically be sent to the email address you used for the booking as well.

To request an official receipt from the resort, you should contact the resort directly through their customer service or front desk. Provide them with your booking details and specify that you need an official receipt for your stay. They should be able to assist you in obtaining the document.

للأسف، لا يمكننا معالجة استرجاع المبلغ مباشرة. من المهم التأكد من مراجعة حالة الحجز الخاص بك من خلال حسابك. عادةً، يمكن تقديم طلب لاسترجاع المبلغ المخصوم مرتين من خلال النظام المتاح على الموقع. إذا كانت لديك أي مشكلات تتعلق بذلك، فالرجاء التحقق من الرابط المتوفر هنا في الصفحة للحصول على معلومات الاتصال الأحدث.

If you have booked through Agoda and made a payment but haven't received a confirmation email or itinerary, please check your spam or junk email folder to ensure it hasn't been misdirected. If it's not there, you can refer to the most up-to-date contact information right here on this page to seek assistance with your booking and receive the necessary confirmation details.