Can I change or cancel my order after it has been shipped?

Asked 2 years ago
Once an order has been shipped, it typically cannot be changed or canceled. Zulily processes orders swiftly to ensure timely delivery, which makes it challenging to alter or cancel them after they have left the warehouse. However, customers do have the option to initiate a return once they receive their order if it does not meet their expectations or if there are any issues with the items. Zulily provides return instructions on their website, which offer clear guidelines on how to go about returning a product. It is important to review the specific return policy relevant to the items purchased, as return policies may vary depending on the brand or type of product. For any detailed inquiries regarding order changes, cancellations, or returns, customers may find helpful information on the current web page, which frequently updates to reflect the latest policies and procedures. It is always a good idea to refer to the Zulily website for the most accurate and timely information regarding orders.
Christian Allen is the editor / author responsible for this content.
Answered Jul 14, 2025

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