Are there restrictions on returning items bought on Zulily?
Asked 5 months ago
Zulily has specific policies in place regarding returns, and it is important for customers to be aware of these when shopping. Generally, Zulily accepts returns within a certain timeframe from the date of delivery, which is typically thirty days. However, there are some exceptions based on the type of item purchased. For instance, certain categories such as intimate apparel, swimwear, and items marked as final sale may not be eligible for returns at all.
When returning an item, it is crucial for customers to ensure that the product is in its original condition, unworn, and unwashed. Zulily provides a return process that generally requires the customer to initiate the return through their website. Customers may be required to print a return shipping label, which can vary in cost depending on the circumstances of the return.
Refunds are typically issued to the original payment method once the returned item has been processed and approved. It is also important to note that original shipping fees may not be refunded, and customers are responsible for the return shipping costs unless the return is due to an error on Zulily's part.
For the most accurate and up-to-date information on return policies, including specifics that may apply to different categories of items, customers are encouraged to consult the current web page of Zulily, where they can find all the details regarding returns and other policies. This ensures that customers have the latest information related to their purchases.
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