What is your return policy?

Parts-Express.com has a return policy designed to ensure customer satisfaction while also maintaining the integrity of their operations. Generally, most products purchased from Parts-Express can be returned within a specified period from the date of purchase, typically around thirty days, enabling customers to assess their purchases fully. It is essential to note that items must be in their original condition and packaging to qualify for a return. This means that products should not show significant signs of use or damage, and all accessories, manuals, and components should be included. For specific categories of products, such as custom items or special orders, the return policy may vary, and these items typically may not be eligible for return. Additionally, it is common for a restocking fee to apply to returned items, which is a standard practice in the industry to cover the costs associated with processing returns. Customers are encouraged to review the detailed return policy directly on the Parts-Express.com website, where they can find the most accurate and current information regarding returns and exchanges. This policy not only protects customers but also helps Parts-Express maintain quality service. If further clarifications are needed regarding the return process or specific items, it may be beneficial to refer to the website for additional guidance and contact details.