What is your return policy?

Partsgeek.com offers a fairly straightforward return policy designed to ensure customer satisfaction. Customers can generally return parts and accessories that are unused and in their original packaging. The return must be initiated within a specified number of days from the date of delivery, typically around thirty days, but it is advisable to check the specific terms on the website for the most accurate information. When returning an item, customers may be required to obtain a return merchandise authorization number, commonly referred to as an RMA number. This number is crucial as it helps Partsgeek.com track the return and process it efficiently. Customers should also be responsible for the return shipping costs unless the return is due to a mistake made by Partsgeek.com, such as sending the wrong part or a defective item. It is important for customers to ensure that the returned items are in resalable condition, as items that show signs of wear or are beyond the return window may not be eligible for a refund. Once the returned item is received and inspected, a refund is typically issued back to the original payment method. For the most precise and up-to-date information about the return policy, including details on specific conditions or limitations, it is suggested to look directly on the Partsgeek.com website, specifically on the returns section, where they provide comprehensive guidelines for returning products.