Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed on Parts-Express.com, the ability to cancel or change it depends on the specific status of the order and the timing of the request. Generally, the best course of action if an order needs to be altered or canceled is to act quickly. Once the order is processed and prepared for shipping, it may not be possible to make any changes. Parts-Express typically prioritizes timely order fulfillment to ensure customers receive their products as quickly as possible. For this reason, modifications to an order may not be feasible after it has entered the processing stage. In situations where a customer wishes to cancel or change an order, monitoring the status through the website can provide guidance on whether the order is still eligible for modification. It is advisable for individuals to check the terms and conditions related to order changes or cancellations that are provided on the Parts-Express website for the most accurate information. This information can usually be found in the order support or customer service section of the website. It is important to note that should a cancellation be processed successfully, a refund may be initiated in accordance with the store's return policy. Therefore, individuals should be informed about these policies when making a purchase.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 15, 2025

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