To report a missing package with Order Express, it is important to take a few specific steps to ensure the issue is addressed promptly. First, the individual should check the tracking information for the package, which may provide clues about its current status. This information is usually available on the Order Express website, and it can help determine whether the package is still in transit or if it has been marked as delivered.
If the tracking information shows that the package was delivered but the recipient has not received it, the individual should verify that the package was delivered to the correct address. It can also be helpful to check with neighbors or household members to see if someone else might have received the package on their behalf.
Once this initial verification is complete and the package is still deemed missing, the next step is to report the issue. This can typically be done through the Order Express website, where there may be a dedicated section for reporting lost or missing packages. It is advisable to provide all relevant details, such as the order number, tracking number, and a description of the package. The website may also provide additional information on how to proceed with the claim and next steps. For precise contact information or further assistance, individuals may want to refer to the current web page of Order Express.
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