Can I modify or cancel my order after it has been placed?

Asked 2 months ago
Once an order is placed with Hanover Direct, modifications or cancellations may become complex. Generally, if a customer wishes to modify or cancel an order, it is advisable to act quickly, as processing times may vary. Typically, Hanover Direct processes orders promptly, so there might be limited time available to make changes after the order is confirmed. If an order has not yet entered the shipping or fulfillment process, there may be options for modification or cancellation. However, if the order has already been processed or shipped, the ability to modify or cancel it is usually restricted. To get the most accurate and up-to-date information regarding a specific order, customers are encouraged to check the current web page for details on modification, cancellation policies, and any related procedures. This will ensure that they receive the guidance that corresponds to their unique situation.
Adam Goldkamp is the editor / author responsible for this content.
Answered Oct 13, 2025

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