Can I modify or cancel my order after it has been placed?

Asked 2 years ago
Once an order is placed with Directbuylighting.com, it may be possible to modify or cancel it, but this largely depends on the order status and the policies in place at that time. Generally, if an order is still in processing and has not yet been shipped, customers may have the opportunity to request a modification or cancellation. However, this can vary based on the specific circumstances surrounding each order and the timing of the request. To determine the exact possibilities for your order, it is advisable to check the relevant information on the Directbuylighting.com website. There may be specific instructions related to order changes or cancellations. If the order has already been shipped, it is typically much more challenging to make changes, as the items are on their way to you. If you find that you need to proceed with a request to modify or cancel your order, you should examine the policies detailed on the website. Additionally, looking for contact information available on the current web page could provide you with the most effective means to address your specific situation. Remember to act as quickly as possible to maximize your chances of successfully modifying or canceling your order.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 15, 2025

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