What is Hanover Direct's return policy?

Hanover Direct maintains a customer-friendly return policy designed to provide satisfaction with every purchase. Customers are generally allowed to return items within a specific period, typically within thirty days of receipt. It is essential for customers to ensure that items are in their original condition, which means they should be unused and in their original packaging, including any tags or labels that were attached at the time of purchase. For certain items, such as personalized products or those marked as final sale, return options may be limited or unavailable. In such cases, it would be advisable to read any disclaimers or policy notes associated with specific products before making a purchase. Customers should also be mindful of any shipping charges that may apply, as returning items might involve additional costs unless otherwise stated. To initiate a return, customers typically need to follow specific steps, which may include filling out a return form or obtaining a return authorization. This process helps streamline the return and ensures that customers have a record of their request. It is wise to check the current return policy directly on the official Hanover Direct website, as policies may change over time. There, customers can find up-to-date information and detailed instructions that are relevant to their purchases, ensuring a smoother return experience.