Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed on DirectBicycleParts.com, the ability to cancel or change it may depend on the specific circumstances surrounding the order and the timing of the request. Generally, it is advisable to act quickly because many orders are processed almost immediately. If a cancellation or change is necessary, customers are encouraged to review the policies section on the DirectBicycleParts.com website, as it often provides detailed information regarding order modifications and cancellations. If the order has not yet been processed or shipped, there may still be an opportunity for a modification or cancellation. However, once the shipping process has begun, those options are usually no longer applicable. In some instances, customers may need to return the items after receipt if they wish to cancel the order at that stage. It is always a good practice to keep track of the order confirmation email, as it typically contains essential details about the order, including any relevant policies pertaining to cancellation and changes. For additional guidance or clarification, customers may find valuable information on the website, including any instructions for reaching out directly for assistance.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 28, 2025

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